Commercial Receptionist

Job Summary

We are seeking a highly skilled and experienced Commercial Receptionist to join our team at Banque Populaire. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and prospects, both in person and over the phone.

Key Responsibilities

• Provide warm and welcoming service to clients and prospects, answering their queries and addressing their concerns in a professional and courteous manner.
• Manage client relationships, building trust and rapport through effective communication and problem-solving skills.
• Process client transactions, including payments, transfers, and account management, while ensuring accurate and timely completion of tasks.
• Participate in sales and marketing initiatives to promote Banque Populaire's products and services, identifying opportunities to upsell and cross-sell.
• Collaborate with colleagues to achieve team and individual goals, sharing knowledge and best practices to drive business growth.

Requirements

• Degree in a related field, such as business administration or marketing.
• Minimum 2 years of experience in a customer-facing role, preferably in the banking or financial services industry.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
• Strong problem-solving and analytical skills, with the ability to work accurately and efficiently in a fast-paced environment.
• Proficiency in Microsoft Office and other relevant software applications.

What We Offer

• A competitive salary and benefits package, including health insurance and retirement savings plan.
• Opportunities for career advancement and professional development, including training and mentorship programs.
• A dynamic and supportive work environment, with a focus on teamwork and collaboration.
• Access to the latest technology and tools, enabling you to work efficiently and effectively.

How to Apply

If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and cover letter, to our online portal. We look forward to hearing from you