IT Operations Specialist
il y a 3 jours
DataGalaxy is a pioneering data knowledge catalog company founded in Lyon, France in 2015. Our mission is to empower data professionals and business users by providing an all-inclusive understanding of how businesses run on data.
Job DescriptionWe are seeking an IT Operations Specialist to join our growing team. As an IT Operations Specialist, you will be responsible for managing our IT infrastructure, ensuring the smooth operation of our IT systems, and supporting our employees with their IT needs.
Key Responsibilities- IT Park Management
- Track and purchase equipment, including computers, headsets, mice, and USB drives.
- Maintain the IT park, including repairs and RAM upgrades.
- Establish a written procedure and approval workflow for equipment management.
- Network Management
- Configure and monitor network infrastructure.
- Participate in IT projects, such as SD-WAN deployment, firewall upgrades, and network infrastructure renewal.
- Ensure network security.
- Software Management
- Manage software licenses.
- Assist users in effectively using software tools.
- Organize sessions on best practices for key tools.
- Security and Team Awareness
- Plan and conduct cybersecurity awareness campaigns.
- Execute phishing campaigns.
- Oversee network security.
- Employee Onboarding and Offboarding
- Prepare workstations and equipment, grant access, and coordinate internal communication.
- Automate processes.
- Recover equipment, obtain signed disclaimers, and coordinate internal communication during offboarding.
- Notion Documentation
- Maintain up-to-date IT documentation.
- Develop user guides and manuals.
- Maintain the IT support knowledge base.
- Knowledge of equipment management, including setup, deployment, maintenance, and troubleshooting.
- Basic knowledge of IT issues related to hardware, software, networking, and cybersecurity.
- Network and cybersecurity awareness, including common security threats and vulnerabilities.
- Experience with Windows and macOS environments, and basic Linux knowledge is beneficial.
- Fluent in English.
- Offices in the heart of Lyon and Paris, 10-15 minutes from the train stations.
- Flexible working hours.
- A real opportunity to join a French start-up that is a pioneer in its market.
- A chance to create your own career path with autonomy in multiple projects.
- An attractive remuneration according to your performance and potential.
- Remote work at will & 2.50€ net / day.
- Health insurance Apicil.
- Meal vouchers (Swile card of 9€/day).
- Public transport 50% reimbursement.
- Daily coffee and snacks.
- Quarterly team events and seminars.
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