Emplois actuels liés à Réceptionniste Front Desk Hôtelier - Paris, Île-de-France - iscod alternance


  • Paris, Île-de-France The Peninsula Paris Temps plein

    The Peninsula Paris is seeking a Front Desk Receptionist Intern to join our prestigious team. As a Front Desk Receptionist Intern, you will gain operational experience with Peninsula Rooms standards and procedures, providing a high-touch experience for our guests.Key Responsibilities:Ensure personalized check-in and check-out processes, utilizing digital...


  • Paris, Île-de-France The Peninsula Paris Temps plein

    The Peninsula Paris is seeking a Front Desk Receptionist Intern to join our prestigious team. As a Front Desk Receptionist Intern, you will gain operational experience with Peninsula Rooms standards and procedures, providing a one-stop service to guests and ensuring a high-touch experience.Key Responsibilities:Gain operational experience with Peninsula Rooms...


  • Paris, Île-de-France The Peninsula Paris Temps plein

    The Peninsula Paris is seeking a Front Desk Receptionist Intern to join our prestigious team. As a Front Desk Receptionist Intern, you will gain operational experience with Peninsula Rooms standards and procedures, providing a high-touch experience for our guests.Key Responsibilities:Ensure personalized check-in and check-out processes, utilizing digital...


  • Paris, Île-de-France The Peninsula Paris Temps plein

    The Peninsula Paris is seeking a Front Desk Receptionist Intern to join our prestigious team. As a Front Desk Receptionist Intern, you will gain operational experience with Peninsula Rooms standards and procedures, providing a one-stop service to guests, and ensuring personalized check-in and check-out processes.Key Responsibilities:Gain operational...

  • Front Desk Receptionist

    il y a 2 semaines


    Paris, Île-de-France The Peninsula Paris Temps plein

    Located in the heart of Paris, The Peninsula Paris is a luxurious hotel seeking a Front Desk Receptionist Intern to join its prestigious team. As a Front Desk Receptionist, you will be responsible for providing exceptional service to guests, ensuring a seamless check-in and check-out process, and maintaining the highest standards of hospitality.Key...


  • Paris, Île-de-France The Peninsula Paris Temps plein

    We are seeking a highly skilled Front Desk Receptionist to join our team at The Peninsula Paris. As a Front Desk Receptionist, you will be the first point of contact for our guests, providing a warm and welcoming experience. Your main responsibilities will include:Key Responsibilities:Ensuring personalized check in / out process providing a high touch...


  • Paris, Île-de-France The Peninsula Paris Temps plein

    Located in the heart of Paris, The Peninsula Paris is a luxurious hotel seeking a Front Desk Receptionist Intern to join its prestigious team.Key Responsibilities:Gain operational experience with Peninsula Rooms standards and procedures.Provide exceptional service to guests, ensuring a personalized check-in and check-out process.Attend to guest enquiries and...


  • Paris, Île-de-France Tunon Temps plein

    Réceptionniste Front OfficeContexteL'école Tunon recherche un(e) réceptionniste front office pour l'un de ses hôtels 5 étoiles à Paris.MissionsAccueil téléphonique et physique des clientsMaîtrise des informations sur l'établissement et le groupe hôtelierMaîtrise des informations sur le quartierRéalisation d'un check-in et...

  • Night Receptionist

    il y a 2 semaines


    Paris, Île-de-France Club Med Temps plein

    Job Title: Night ReceptionistJob Summary:We are seeking a Night Receptionist to join our team at Club Med. As a Night Receptionist, you will be responsible for providing exceptional customer service to our guests, handling arrivals and departures, and ensuring the smooth operation of the front desk.Key Responsibilities:Arrivals and departures (check-in and...


  • Paris, Île-de-France The Peninsula Paris Temps plein

    Located in the heart of Paris, The Peninsula Paris is a luxurious hotel seeking a skilled Front Desk Receptionist to join its prestigious team. Key Responsibilities:Deliver exceptional guest experiences by providing personalized check-in and check-out services, utilizing digital tablets and knowledge of hotel procedures.Attend to guest inquiries and...


  • Paris, Île-de-France The Peninsula Paris Temps plein

    The Peninsula Paris is seeking a Front Desk Receptionist Intern to join their prestigious team. The ideal candidate will have strong customer focus, fluency in French and English, and a sense of organization.Key Responsibilities:Gain operational experience with Peninsula Rooms standards and procedures.Provide a "one-stop service" to guests.Ensure...

  • Front Desk Associate

    Il y a 2 mois


    Paris, Île-de-France The Peninsula Paris Temps plein

    The Peninsula Paris is seeking a highly skilled and experienced Spa Receptionist to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests.Key Responsibilities:Provide warm and welcoming service to guests, responding to their inquiries and resolving any issues in a timely and...

  • Réceptionniste hôtelier

    il y a 2 semaines


    Paris, Île-de-France Tunon Temps plein

    Réceptionniste hôtelier Missions : Assurer l'accueil client (téléphonique, desk) Savoir renseigner la clientèle sur Paris et ses environs Répondre aux commentaires satisfaction clients Prendre les commandes et les transmettre chez "flottes" Réceptionner les commandes et les faire livrer en chambre par l'équipier en service ...


  • Paris, Île-de-France Tunon Temps plein

    Réceptionniste Front OfficeMissions et ResponsabilitésAccueil téléphonique et physique des clientsMaîtrise des informations sur l'établissement et le groupe hôtelierMaîtrise des informations sur le quartierRéalisation d'un check-in, accompagnement client et présentation de la chambreFaire le suivi et assister les clients durant leur...

  • Front Desk Receptionist

    il y a 2 semaines


    Paris, Île-de-France The Peninsula Paris Temps plein

    Located in the heart of Paris, The Peninsula Paris is a luxurious hotel seeking a Front Desk Receptionist Intern to join its prestigious team.Key Responsibilities:Gain operational experience with Peninsula Rooms standards and procedures.Provide exceptional service to guests, ensuring a personalized check-in and check-out process.Utilize digital tablets and...

  • Réceptionniste hôtelier

    il y a 3 semaines


    Paris, Île-de-France Tunon Temps plein

    Réceptionniste hôtelierMissions :Assurer l'accueil client (téléphonique, desk)Savoir renseigner la clientèle sur Paris et ses environsRépondre aux commentaires satisfaction clientsPrendre les commandes et les transmettre chez 'flottes'Réceptionner les commandes et les faire livrer en chambre par l'équipier en serviceContrôle, édition et...

  • Front Desk Representative

    il y a 3 semaines


    Paris, Île-de-France Club Med Temps plein

    Job Title: 5 Trident Front Desk AgentJob Location: Club Med GroupJob Type: Temporary contractJob Description:We are seeking a professional and sociable individual to join our team as a Front Desk Agent. As a key member of our team, you will be responsible for welcoming guests, handling telephone switchboard duties, and ensuring the smooth operation of our...

  • Front Desk Representative

    il y a 2 semaines


    Paris, Île-de-France Club Med Temps plein

    Job Title: Front Desk RepresentativeJob Summary:We are seeking a Front Desk Representative to join our team at Club Med. As a Front Desk Representative, you will be the first point of contact for our guests and will be responsible for ensuring their stay with us is enjoyable and memorable.Key Responsibilities:Welcome guests and check them in and outManage...

  • Front Desk Representative

    il y a 2 semaines


    Paris, Île-de-France Club Med Temps plein

    Job Title: Front Desk RepresentativeJob Summary:We are seeking a highly skilled Front Desk Representative to join our team at Club Med. As a Front Desk Representative, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable experience.Key Responsibilities:Welcoming and checking-in guestsProviding...

  • Front Desk Associate

    il y a 3 semaines


    Paris, Île-de-France The Peninsula Paris Temps plein

    Join Our Prestigious Team at The Peninsula ParisWe are seeking a highly skilled and experienced Spa Receptionist to join our team at The Peninsula Paris. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and memorable experience during their stay.About the RoleAs a...

Réceptionniste Front Desk Hôtelier

Il y a 2 mois


Paris, Île-de-France iscod alternance Temps plein
Mission

L'ISCOD, spécialiste de la formation en Digital Learning, recherche un(e) Réceptionniste Front Desk en contrat d'apprentissage pour préparer l'une de nos formations diplômantes reconnues par l'Etat de niveau 7 (Bac+5).

L'alternance ISCOD est une formation diplômante reconnue par l'Etat et gratuite pour l'étudiant(e), alliée à une expérience en entreprise rémunérée.

Compétences requises
  • Maîtrise des procédures d'accueil clients : check in / check out en français et en anglais
  • Connaissance de la politique commerciale et tarifaire de l'établissement
  • Gestion des propositions commerciales par mail, oral et online en français et en anglais
  • Maîtrise des disponibilités et de la distribution via le Channel Manager D-Edge
  • Maîtrise du logiciel de réception Medialog et des extranets des distributeurs online : Booking, Expedia, site internet de l'hôtel
  • Encaissement, facturation clients, clôture de caisse informatique
  • E-réputation : Gestion des avis clients sur Tripadvisor / Qualitelis / Booking / Expedia / Google...
  • Coordination avec le service d'étage / housekeeping et le service de petit-déjeuner
  • Contrôle de la gestion de stocks auprès des différents fournisseurs et gestion des missions de conciergerie
Profil idéal
  • Qualités d'accueil et aisance relationnelle
  • Bonne aisance orale et orthographe française
  • Maitrise de l'anglais et des outils informatiques (Excel, Word)
  • Rigoureux, impliqué et dynamique

Poste situé en plein cœur de Paris (9ème arrondissement)

Rémunération selon niveau d'études + âge. Formation prise en charge à 100% par l'entreprise.