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Head of International IT Operations
il y a 1 mois
We are seeking a highly experienced and skilled Head of International IT Operations to join our team at AXA Partners. As a key member of our Global IT Operations department, you will be responsible for overseeing all infrastructure, cloud, network, telephony, end-user, operational security, and quality of service activities for AXA Partners.
Main Responsibilities- Act as the delegate of the Head of Global IT Operations for specific missions or programs
- Lead the IT Regional Operations guild and the End User Support and Workplace guild
- Be the head of IT Operations for Malakoff and Rabat, and the main contact with the CIO France for the scope of Global IT Operations
- Manage all financial and budgetary processes for global IT operations, including governance to monitor volume developments
- Lead cross-functional improvements to the target operating model and processes
- Lead operational governance with AXA GO (Services and Projects Monitoring Committee)
- Manage the global IT operations project portfolio
- Lead key cross-functional programs
- Support M&A activities
- Engineer Degree or equivalent
- +10 years of experience as IT Manager in both Projects and Run activities
- Management of International teams and Outsourcers
- Strong knowledge in Cloud and Infrastructure Services management in both recurring activities (IT production) and design & projects
- Management of several international teams both directly and functionally
- Capacity to mobilize and energize teams, including in crisis situations
- Ability to manage teams and topics transversally, in a matrix organization
- Management of outsourced services, negotiations experiences
- Strong background in managing major transformation programs
- Very good interpersonal management skills
- Budget and financial management and optimization
- Capacity to anticipate and prepare escalations for Executives
- Demonstrated ability to quickly identify, analyze, evaluate and resolve problems at the local/regional/international level
- Good communication skills both written and verbal
- Capacity to challenge existing situation to implement new processes and methods
- Fluent in English
AXA Partners is an AXA transversal business unit offering a wide range of solutions in assistance services, travel insurance, and credit protection. We are transforming from payer to partner for our clients, with a strong focus on risk prevention.
Our mission is to empower people to live a better life. Our values are Customer First, Courage, Integrity, and One AXA.
