Digital Operations Specialist
il y a 3 semaines
We're shaping the future of digital fashion at bonprix Handelsgesellschaft mbH. As a key member of our Customer Care Management (CCM) team, you'll play a crucial role in ensuring seamless international customer experiences.
Your Key Responsibilities:- Collaborate with training and quality management to ensure operational readiness for new processes and procedures.
- Develop and maintain up-to-date knowledge and information for internal and external Operation units.
- Work closely with marketing and commercial teams to update information in our knowledge management tool.
- Ensure agents have access to clear working instructions, shaping the future of international CCM.
- Passion for Customer Service and international environments.
- Experience handling high volumes of information and creating simplified content for Customer Agents.
- Minimum B2-level English and Italian proficiency.
- Creativity and adaptability in communicating knowledge.
Join our dynamic team and contribute to our mission of delivering exceptional customer experiences in a rapidly evolving digital world.
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Digital Operations Specialist
il y a 3 semaines
Marquette-lez-Lille, Hauts-de-France bonprix Handelsgesellschaft mbH Temps pleinTransform International Customer ExcellenceWe are seeking a highly skilled Digital Operations Specialist to join our Customer Care Management (CCM) team. As a key member of our international team, you will play a crucial role in shaping the future of our digital fashion world.Key Responsibilities:Ensure effective and up-to-date knowledge and information for...
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Digital Fashion Operations Specialist
il y a 3 semaines
Marquette-lez-Lille, Hauts-de-France bonprix Handelsgesellschaft mbH Temps pleinInternational. Digital. Let's make a difference together, challenge the status quo and shape the future of the digital fashion world.**About the Role**We are seeking a highly skilled and experienced professional to join our Customer Care Management (CCM) team as a Digital Fashion Operations Specialist.**Key Responsibilities*** Collaborate with training and...
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Digital Operations Specialist
il y a 3 semaines
Marquette-lez-Lille, Hauts-de-France bonprix Handelsgesellschaft mbH Temps pleinTransform International Customer ExcellenceWe're shaping the future of digital fashion at bonprix Handelsgesellschaft mbH. As a key member of our Customer Care Management (CCM) team, you'll play a vital role in ensuring seamless international customer experiences.Your Key Responsibilities:Collaborate with training and quality management to ensure operational...
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Digital Operations Specialist
il y a 3 semaines
Marquette-lez-Lille, Hauts-de-France bonprix Handelsgesellschaft mbH Temps pleinTransform International Customer ExcellenceWe're shaping the future of digital fashion at bonprix Handelsgesellschaft mbH. As a key member of our Customer Care Management (CCM) team, you'll play a vital role in ensuring seamless international customer experiences.Your Key Responsibilities:Collaborate with training and quality management to ensure operational...
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Digital Fashion Operations Specialist
il y a 3 semaines
Marquette-lez-Lille, Hauts-de-France bonprix Handelsgesellschaft mbH Temps pleinInternational. Digital. Let's make a difference together, challenge the status quo and shape the future of the digital fashion world. Key Responsibilities: Ensure effective and up-to-date knowledge and information for all international internal as well as external Operation units. Collaborate with training and quality management as well as with projects...
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Digital Fashion Operations Specialist
il y a 3 semaines
Marquette-lez-Lille, Hauts-de-France bonprix Handelsgesellschaft mbH Temps pleinInternational. Digital. Let's make a difference together, challenge the status quo and shape the future of the digital fashion world. Key Responsibilities: Ensure effective and up-to-date knowledge and information for all international internal as well as external Operation units. Collaborate with training and quality management as well as with projects...
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Marquette-lez-Lille, Hauts-de-France bonprix Temps pleinBe Part of Our International Team!We are looking for a highly skilled Digital Knowledge Specialist to join our Customer Care Management (CCM) team. As a key member of our international team, you will play a crucial role in ensuring the effective and up-to-date knowledge and information for all internal and external Operation units.Your Key...
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