Operational Excellence Manager
il y a 2 semaines
Kinepolis is seeking a dedicated and experienced Operational Excellence Manager to join our dynamic team in Mulhouse.
Reporting directly to the Complex Director, you will play a pivotal role in ensuring the smooth and efficient operation of our cinema complex. Your responsibilities encompass all aspects of daily management, from customer service and financial oversight to team leadership and facility maintenance.
Key Responsibilities:
- Lead and motivate a team of dedicated professionals, fostering a positive and collaborative work environment.
- Oversee the day-to-day operations of the cinema complex, ensuring exceptional customer service standards are consistently met.
- Manage budgets effectively, monitor financial performance, and implement cost-saving measures.
- Ensure the seamless operation of all technical equipment, including projection systems, sound systems, and ticketing software.
- Maintain a clean, safe, and secure environment for both staff and patrons.
- Collaborate with the National Experience Director to implement company-wide initiatives and best practices.
Ideal Candidate Profile:
We are seeking an individual with a proven track record in operational management within the entertainment or hospitality industry. You possess exceptional leadership, communication, and problem-solving skills. Your analytical mindset and attention to detail enable you to effectively manage budgets, resources, and teams.
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