Customer Service Representative

il y a 4 semaines


Sophia Antipolis, Provence-Alpes-Côte d'Azur, France Corporation Service Company Temps plein

Job Summary:

We are seeking a highly skilled Customer Service Representative to join our team at Corporation Service Company. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, taking and fulfilling orders, and managing a portfolio of digital assets.

Key Responsibilities:

  • Provide business-to-business support to clients
  • Take and fulfill orders, partnering with clients to become their trusted advisor
  • Manage a portfolio of domain names, trademarks, and brand protection business to help protect and secure clients' global internet brands
  • Identify new revenue opportunities and enhancements to product offerings
  • Cooperate with Service Support teams to complete internal and external customer orders
  • Assist Product Managers with brand launches, problem-solving, product development, and troubleshooting
  • Understand and communicate industry changes and new product offerings to clients
  • Research and analyze customer data
  • Conduct online demonstrations for clients and sales staff

Requirements:

  • Fluency in English and German
  • Experience in a similar customer service-orientated role is advantageous
  • Outstanding written and verbal communication skills
  • Strong Microsoft Office skills, including MS Excel, Word, and Outlook
  • Ability to work independently as well as on a team
  • Exceptional organizational skills with the ability to prioritize work, unsupervised, under pressure in a busy environment
  • Previous experience in producing quality results with high attention to detail
  • Ability to be direct, open, and honest when dealing with customers and co-workers

What We Offer:

Corporation Service Company offers a dynamic and supportive work environment, with opportunities for professional growth and development. We are committed to providing our employees with the tools and resources they need to succeed.



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