Customer Service Specialist

il y a 2 semaines


Sophia Antipolis, Provence-Alpes-Côte d'Azur, France Corporation Service Company Temps plein

Job Summary

We are seeking a highly skilled Customer Service Specialist to join our team at Corporation Service Company. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.

Key Responsibilities

  • Provide business-to-business support to clients, taking and fulfilling orders, and managing a portfolio of digital assets.
  • Work closely with the Product Manager to identify new revenue opportunities and enhance product offerings.
  • Collaborate with Service Support teams to complete internal and external customer orders.
  • Assist Product Managers with brand launches, problem-solving, product development, and troubleshooting.
  • Communicate industry changes and new product offerings to clients.
  • Conduct research and analysis of customer data.
  • Deliver online demonstrations for clients and sales staff.

Requirements

  • Fluency in English and German.
  • Experience in a similar customer service-orientated role.
  • Outstanding written and verbal communication skills.
  • Strong Microsoft Office skills, including MS Excel, Word, and Outlook.
  • Ability to work independently and as part of a team.
  • Exceptional organizational skills with the ability to prioritize work under pressure.
  • Previous experience in producing quality results with high attention to detail.
  • Ability to be direct, open, and honest when dealing with customers and co-workers.

About Us

Corporation Service Company is a leading provider of business-to-business support services. We are committed to delivering exceptional service to our clients and are seeking a talented individual to join our team.


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