Customer Service Specialist
il y a 2 semaines
Job Summary
We are seeking a highly skilled Customer Service Specialist to join our team at Corporation Service Company. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.
Key Responsibilities
- Provide business-to-business support to clients, taking and fulfilling orders, and managing a portfolio of digital assets.
- Work closely with the Product Manager to identify new revenue opportunities and enhance product offerings.
- Collaborate with Service Support teams to complete internal and external customer orders.
- Assist Product Managers with brand launches, problem-solving, product development, and troubleshooting.
- Communicate industry changes and new product offerings to clients.
- Conduct research and analysis of customer data.
- Deliver online demonstrations for clients and sales staff.
Requirements
- Fluency in English and German.
- Experience in a similar customer service-orientated role.
- Outstanding written and verbal communication skills.
- Strong Microsoft Office skills, including MS Excel, Word, and Outlook.
- Ability to work independently and as part of a team.
- Exceptional organizational skills with the ability to prioritize work under pressure.
- Previous experience in producing quality results with high attention to detail.
- Ability to be direct, open, and honest when dealing with customers and co-workers.
About Us
Corporation Service Company is a leading provider of business-to-business support services. We are committed to delivering exceptional service to our clients and are seeking a talented individual to join our team.
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