French Speaking Support Specialist

il y a 4 jours


Paris, Île-de-France Medium Temps plein
Join Our Team as a French Speaking Support Specialist

We are seeking a highly skilled and multilingual support specialist to join our team. As a French speaking support specialist, you will be responsible for providing world-class service to our customers, engaging with them on inquiries, technical issues, and suggestions.

Key Responsibilities:

  • Respond to support tickets and inquiries through phone, email, and live chat
  • Work closely with customers to provide regular updates on tickets and open issues
  • Collaborate with Support tier 2 to troubleshoot and resolve issues
  • Assist with QA regarding bugs and new features, consistently testing functionality of the platform
  • Contribute to managing the knowledge base to help clients find answers to frequently asked questions

Requirements:

  • Masters degree in Computer Sciences or other relevant field
  • 1 year of experience resolving technical issues for clients in a support environment, ideally for a SaaS company
  • Background in establishing and building lasting customer relationships and/or customer support experience
  • Ability to multitask between calls, emails, and open cases to resolve issues
  • Ability to thrive under tight deadlines
  • Comfortable presenting ideas internally and to client stakeholders
  • Excellent time and priority management skills
  • Excellent communication skills
  • Full professional fluency in both French and English
  • Salesforce experience is a plus

About Odaseva:

Odaseva is an Equal Opportunity Employer. We welcome applicants from diverse backgrounds and are committed to creating an inclusive work environment. For more information, please visit our website at Odaseva.com.



  • Paris, Île-de-France EARMA Temps plein

    Job Title: French Speaking Support OfficerWe are seeking a highly skilled and motivated French speaking support officer to join our team at the Institut Laue-Langevin (ILL) in Grenoble, France.Job Summary:The successful candidate will be responsible for providing support to European projects, working closely with our permanent staff member to coordinate...


  • Paris, Île-de-France Solvay (FR) Temps plein

    About the RoleWe are seeking a highly skilled French speaking technical support specialist to join our team at Solvay. As a key member of our circular economy innovation team, you will play a crucial role in supporting the development of new sustainable solutions.Key ResponsibilitiesProvide technical support to the business development team in discussions...


  • Paris, Île-de-France Amazon Temps plein

    Job Title: French Speaking Cloud Migration SpecialistAt Amazon, we are seeking a highly skilled French Speaking Cloud Migration Specialist to join our team. As a key member of our cloud migration team, you will be responsible for guiding customers and partners through the planning, preparation, and delivery of complex cloud migration projects.About the...


  • Paris, Île-de-France Unity Semiconductor SAS Temps plein

    Job DescriptionWe are seeking a highly skilled French Speaking Applications Specialist to join our team at Unity Semiconductor SAS.This is a multifaceted role that encompasses sales support, product quality assurance, and customer service. As a key member of our team, you will work closely with our sales team and customers to ensure technical needs are...

  • Marketing Specialist

    il y a 3 semaines


    Paris, Île-de-France Minitab Temps plein

    Marketing Specialist - France and French Speaking SwitzerlandMinitab is seeking a Marketing Specialist to drive demand generation and customer engagement in France and French Speaking Switzerland. As a key member of our marketing team, you will be responsible for developing and executing marketing programs that support our growth objectives.Key...


  • Paris, Île-de-France Tpop Temps plein

    Tpop is a state-of-the-art printing workshop that offers a unique work environment in the heart of nature. We are seeking a highly skilled French Speaking Support Specialist to join our Service Support team. **Key Responsibilities:**• Provide chat and email support to users on all services offered by Tpop• Collaborate with the trainers during start-ups...


  • Paris, Île-de-France ComAp Group Temps plein

    Job Title: French Speaking Applications EngineerWe are seeking a highly skilled French speaking Applications Engineer to join our team at ComAp Control. As a key member of our team, you will be responsible for providing technical support and guidance to our French subsidiary, ComAp France.Key Responsibilities:Provide high-level technical advice and support...

  • French-Speaking Ambassador

    il y a 3 semaines


    Paris, Île-de-France NEBE Club Events Temps plein

    Expand NEBE's Reach as a French-Speaking AmbassadorBecome a key representative for NEBE Club Events and tap into the French-speaking market. We're seeking a dynamic and results-driven individual to identify and acquire new clients and buyers for our exclusive luxury travel and hospitality services.Your Mission:Develop a targeted business development strategy...

  • French-speaking Ambassador

    il y a 4 semaines


    Paris, Île-de-France NEBE Club Events Temps plein

    French-speaking Ambassador Job DescriptionBecome a key player in expanding NEBE Club Events' reach in the French-speaking market.We're seeking a dynamic and results-driven individual to represent our company in French-speaking countries. Your mission is to identify and acquire new clients and buyers for our exclusive luxury travel and hospitality...


  • Paris, Île-de-France Amazon Temps plein

    Job Title: French Speaking Cloud Migration SpecialistAt Amazon, we're committed to protecting your privacy and security. Please review our Privacy Policy to learn more about how we collect, use, and process candidate data.About the RoleWe're seeking a highly skilled French speaking cloud migration specialist to join our team. As a migration consultant,...

  • Marketing Specialist

    il y a 3 semaines


    Paris, Île-de-France Minitab Temps plein

    Marketing Specialist, France and French Speaking SwitzerlandMinitab is seeking a highly motivated and experienced Marketing Specialist to join our team in France and French Speaking Switzerland. As a Marketing Specialist, you will be responsible for driving demand generation and customer engagement in specific countries/territories, collaborating with the...

  • Marketing Specialist

    il y a 3 semaines


    Paris, Île-de-France Minitab Temps plein

    Marketing Specialist, France and French Speaking SwitzerlandMinitab is seeking a highly motivated and experienced Marketing Specialist to join our team in France and French Speaking Switzerland. As a Marketing Specialist, you will be responsible for driving demand generation and customer engagement in specific countries/territories.Key...

  • French-speaking Ambassador

    il y a 3 semaines


    Paris, Île-de-France NEBE Club Events Temps plein

    Expand NEBE's Reach as a French-speaking AmbassadorWe're seeking a dynamic and results-oriented individual to represent NEBE in French-speaking countries and expand our reach in the luxury travel and hospitality industry.This role can be combined with other professional activities, offering a flexible solution for someone seeking to balance multiple...

  • Marketing Specialist

    il y a 4 semaines


    Paris, Île-de-France Minitab Temps plein

    Marketing Specialist - France and French Speaking SwitzerlandMinitab is seeking a Marketing Specialist to drive demand generation and customer engagement in France and French Speaking Switzerland. As a key member of our global marketing team, you will be responsible for developing and executing marketing programs that support our growth objectives.Key...

  • Marketing Specialist

    il y a 4 semaines


    Paris, Île-de-France Minitab Temps plein

    Marketing Specialist - France and French Speaking SwitzerlandMinitab is seeking a skilled Marketing Specialist to drive demand generation and customer engagement in France and French Speaking Switzerland. As a key member of our EMEA marketing team, you will be responsible for developing and executing impactful marketing programs that support our growth...

  • Marketing Specialist

    il y a 1 semaine


    Paris, Île-de-France Minitab Temps plein

    Marketing Specialist Opportunity in France and French Speaking SwitzerlandMinitab, a global leader in data analysis and process improvement solutions, is seeking a Marketing Specialist to drive demand generation and customer engagement in France and French Speaking Switzerland.About the RoleAs the Marketing Specialist, you will be responsible for developing...

  • French Speaking Consultant

    il y a 4 semaines


    Paris, Île-de-France Groupe ProductLife Temps plein

    Job Description for Groupe ProductLife **Job Summary** We are seeking a highly skilled Technical Consultant with expertise in French language to join our team at Groupe ProductLife. As a French Speaking Consultant, you will be responsible for providing technical expertise and support to our clients. **Key Responsibilities** * Provide technical expertise...

  • French Speaking HR Advisor

    il y a 2 semaines


    Paris, Île-de-France The Language Business Temps plein

    Job Title: French Speaking Human Resources AdvisorWe are seeking a highly skilled and experienced French speaking Human Resources Advisor to join our team at The Language Business. As a key member of our HR team, you will provide comprehensive HR support to our employees in France, ensuring a seamless and efficient experience.Key Responsibilities:Manage the...

  • Marketing Specialist

    il y a 3 semaines


    Paris, Île-de-France Minitab Temps plein

    Marketing Specialist - France and French Speaking SwitzerlandMinitab is seeking a Marketing Specialist to drive demand generation and customer engagement in France and French Speaking Switzerland. As a key member of our EMEA marketing team, you will be responsible for developing and executing marketing programs that support our growth objectives.Key...

  • Marketing Specialist

    il y a 1 semaine


    Paris, Île-de-France Minitab Temps plein

    Marketing Specialist - France and French Speaking SwitzerlandMinitab is seeking a Marketing Specialist to drive demand generation and customer engagement in France and French Speaking Switzerland. As a key member of our marketing team, you will be responsible for developing and executing marketing programs that support our growth objectives.Key...