Insurance Production Supervisor F/H

il y a 4 semaines


Rennes, Bretagne, France ENTORIA Temps plein
Company Overview

ENTORIA stands as a prominent wholesaler and a significant contributor in the industry, delivering a comprehensive array of straightforward and innovative solutions in Personal Insurance and Property & Casualty. We cater to the needs of Self-Employed Professionals and executives of small and medium enterprises. At ENTORIA, we foster a collaborative environment where every team member is encouraged to actively shape their career path within a dynamic workplace.

Job Description

As an Insurance Production Supervisor, your primary role will be to assist the policyholder and/or their broker throughout the entire contract lifecycle by managing all routine administrative tasks.

You will be integrated into the Client Services Division - Personal Insurance in Rennes (35), reporting directly to the Production Service Manager (membership or contract lifecycle).

Your responsibilities will include:

  • Promptly addressing inquiries from policyholders and/or brokers
  • Evaluating and documenting new enrollments related to health and life insurance agreements
  • Updating the database of insured individuals, beneficiaries, or professionals within the information system
  • Assisting in the establishment and oversight of electronic billing and third-party payment processes
  • Modifying beneficiary clauses as necessary
  • Managing production tasks associated with health contracts
  • Updating administrative records of members and processing endorsement requests
  • Assessing and handling termination requests

Your daily tasks will focus on ensuring the satisfaction of our policyholders and brokers through high-quality interactions, clear explanations, availability, and providing optimal solutions.

Preferred Qualifications

A degree in Insurance at the Bachelor's level is preferred. Ideally, you possess a successful initial experience in a contract production service within an insurance organization (broker, company, mutual...). Comprehensive training and integration will be provided upon your arrival.

Desired Technical Skills:

  • Proficiency in office tools and management software
  • Conducting telephone interviews

Key Qualities:

  • Attention to detail and strong organizational skills
  • Team-oriented mindset and adaptability
  • Excellent listening and customer relationship abilities

Why Join ENTORIA?

Benefits at ENTORIA:

  • Flexible working hours
  • RDT days
  • Telecommuting options
  • Company Restaurant / Meal Vouchers up to 10.50€
  • Works Council (CSE)
  • Action Housing Aid Program (formerly known as 1% Housing)
  • Participation Agreement
  • Over 50 CSR initiatives executed in the previous year
  • Professional Equality Index (Egapro) score of 90/100 points
  • 60% reimbursement for public transport passes

ENTORIA is committed to promoting diversity in all its forms, enriching our teams.



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