Insurance Production Supervisor F/H
il y a 4 semaines
ENTORIA stands as a prominent wholesaler and a significant contributor in the industry, delivering a comprehensive array of straightforward and innovative solutions in Personal Insurance and Property & Casualty. We cater to the needs of Self-Employed Professionals and executives of small and medium enterprises. At ENTORIA, we foster a collaborative environment where every team member is encouraged to actively shape their career path within a dynamic workplace.
Job DescriptionAs an Insurance Production Supervisor, your primary role will be to assist the policyholder and/or their broker throughout the entire contract lifecycle by managing all routine administrative tasks.
You will be integrated into the Client Services Division - Personal Insurance in Rennes (35), reporting directly to the Production Service Manager (membership or contract lifecycle).
Your responsibilities will include:
- Promptly addressing inquiries from policyholders and/or brokers
- Evaluating and documenting new enrollments related to health and life insurance agreements
- Updating the database of insured individuals, beneficiaries, or professionals within the information system
- Assisting in the establishment and oversight of electronic billing and third-party payment processes
- Modifying beneficiary clauses as necessary
- Managing production tasks associated with health contracts
- Updating administrative records of members and processing endorsement requests
- Assessing and handling termination requests
Your daily tasks will focus on ensuring the satisfaction of our policyholders and brokers through high-quality interactions, clear explanations, availability, and providing optimal solutions.
Preferred QualificationsA degree in Insurance at the Bachelor's level is preferred. Ideally, you possess a successful initial experience in a contract production service within an insurance organization (broker, company, mutual...). Comprehensive training and integration will be provided upon your arrival.
Desired Technical Skills:
- Proficiency in office tools and management software
- Conducting telephone interviews
Key Qualities:
- Attention to detail and strong organizational skills
- Team-oriented mindset and adaptability
- Excellent listening and customer relationship abilities
Why Join ENTORIA?
Benefits at ENTORIA:
- Flexible working hours
- RDT days
- Telecommuting options
- Company Restaurant / Meal Vouchers up to 10.50€
- Works Council (CSE)
- Action Housing Aid Program (formerly known as 1% Housing)
- Participation Agreement
- Over 50 CSR initiatives executed in the previous year
- Professional Equality Index (Egapro) score of 90/100 points
- 60% reimbursement for public transport passes
ENTORIA is committed to promoting diversity in all its forms, enriching our teams.
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