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Data Center Operations Specialist
Il y a 2 mois
We are seeking a highly skilled Data Center Technician to join our team at Amazon Web Services (AWS). As a Data Center Technician, you will play a critical role in ensuring the smooth operation of our global infrastructure, including the design, planning, delivery, and operation of all AWS data centers.
You will work closely with our team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles to deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.
Key ResponsibilitiesProblem Solving- Maintain a high level of system reliability by prioritizing and resolving trouble tickets efficiently.
- Escalation point and technical troubleshooter for all Systems and Network hardware problems.
- Deep diving into Linux server issues.
- XEN service virtualization troubleshooting.
- Troubleshoot technical issues on various platforms ranging from Systems through Networking to Power/Mechanical.
- Remediation of physical layer outages, both Systems & Network.
- Remediation or recovery of physical power issues on racks.
- Participate in Data Center power & cooling events.
- Working Shift rotations to meet 24x7 On-Call requirements.
- Install & configure racks of hosts in line with internal SLAs.
- Triage & resolve trouble tickets for all devices in your region.
- Data Center point of contact for all High Severity issues.
- Physical replacement of server and network device parts.
- Ensure correct rotation of parts & spares.
- Help define metrics to increase our customer uptime.
- Enforcing Amazon's Security Best Practices.
- Interact with third party vendors & contractors and other Datacenter technicians.
- Contribute ideas to improve operational efficiency.
- Engage with Remote Hands & Eyes in EU Regional Cloudfront POPs.
- Participate in and deliver on a number of high impact small to mid-scale projects.
- Participate in team meetings for metric analysis and project status updates.
- Help build the world's largest Cloud infrastructure.
- Share knowledge and help educate less technical staff on the best practices related to all service owner issues.
- Contribute towards building a great team by getting involved in the Amazon hiring process/candidate interviews.
This position also has a physical component requiring the ability to lift & rack equipment up to 40lbs; it may require working in cramped spaces or in elevated locations while adhering to health & safety guidelines.
Amazon Web Services (AWS) offers an exciting, dynamic and challenging environment encouraging creativity and personal development while maintaining AWS computing environments in a secure, scalable, and cost-effective manner.
At Amazon, career progression is part of our environment. We want you to progress. If your career path is in Systems, Network or Database Engineering, Software Development or maybe AWS Support, Technical Operations or perhaps Project Management, we will create a development plan to enable you to succeed reaching those goals. This begins on Day One Come and work for the world's most Customer Centric Company.
About the Team
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
