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About Us
We are a leading global provider of innovative and sustainable urban mobility solutions, specializing in elevators, escalators, and automatic doors. Our mission is to create smarter, safer, and more accessible cities worldwide.
Job Description
As an integral part of our after-sales service team, you will play a vital role in ensuring customer satisfaction and loyalty. Your primary responsibility will be to perform preventive and corrective maintenance on a diverse range of elevator systems across the Valenciennes area. This ensures the safety, performance, and reliability of our equipment.
Your Responsibilities
- Conduct thorough preventive maintenance operations, including inspections, adjustments, and cleanings.
- Diagnose and repair elevator breakdowns, replacing small components as needed.
- Manage your schedule autonomously, adhering to maintenance contracts (3-month view) and responding to emergency interventions promptly.
- Deliver exceptional customer service, prioritizing the safety of installations and your work environment.
- Adhere strictly to safety standards during all interventions.
- Participate in an on-call system for emergency interventions, with approximately 10 to 12 shifts per year.
Benefits & Working Conditions
- Full-time contract (36 hours per week), Monday to Friday (daytime work).
- Overtime pay and 7 RTT days per year.
- 13-month salary.
- Itinerant position, primarily within the Valenciennes area (no overnight stays).
- On-call duty every 6 weeks (flat-rate financial compensation for each on-call period + additional remuneration for interventions performed, including travel).
- Comprehensive professional training provided by the company (16 weeks), suitable for all experience levels, followed by a mentoring period.
- Supportive career advancement opportunities with personalized guidance.
- Positive work environment focused on employee well-being.
- Equipped service vehicle and professional equipment (uniform, PPE, mobile phone).
- Meal allowances and dirtiness bonus.
- Extended social benefits, including family health insurance (with no extra charge), profit-sharing, longevity bonus, and a very advantageous works council.
Salary: €27,000 gross per year (depending on profile).
Profile Requirements
- Degree or training in electrotechnics and/or electromechanics, with an interest in technical fields.
- No specific certification required; training provided.
- Valid driver's license.
- Strong communication skills, customer service orientation, punctuality, accuracy, organizational skills, and teamwork abilities.
