Service Delivery Manager

il y a 3 semaines


Colmar, Grand Est, France UMANTIC TECHNOLOGIES Temps plein
Recherche d'un Service Delivery Manager

Nous sommes à la recherche d'un Service Delivery Manager pour accompagner nos clients dans la gestion de leurs projets.

Missions :

  • Assurer la conformité des demandes de changements
  • Piloter les contrats avec nos prestataires de services
  • Coordonner les équipes opérationnelles
  • Évolution des process de la production
  • Mise en place et suivi des KPI techniques
  • Participation au pilotage des tests de PRA/PCA

Vous avez un BAC + 5 avec 5 ans minimum d'expérience dans le même poste.

Vous maîtrisez Jira et PowerBI.

Vous êtes autonome, avec une très bonne adaptabilité et Flexibilité. Vous avez le sens du relationnel.

Une certification ITIL est appréciée.

Umantic Technologies est une société dédiée au support des infrastructures télécom et IT. Nous intervenons en ingénierie et management de projet, en mode projet ou assistance technique, chez nos clients opérateur et constructeurs.


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