Support Agent at Emergency Housing Center

il y a 4 semaines


Paris, Île-de-France Samusocial de Paris Temps plein

Position: Support Agent at Emergency Housing Center

Company Overview: Samusocial de Paris has dedicated three decades to combating social exclusion. Their mission encompasses outreach, welcoming, care provision, and housing for individuals and families facing extreme vulnerability. As a Public Interest Group, they collaborate with teams and partners to uphold principles of equality, collective solidarity, and dignity for all.

Work Environment: The Hospitality and Housing Division oversees accommodation facilities for Samusocial de Paris, including day centers. One of their latest establishments, the Emergency Housing Center, provides shelter and support for 47 diverse families in need. The center's objective is to offer unconditional housing to facilitate personal reconstruction and the development of life projects. Social support extends beyond mere housing, emphasizing citizenship and the enhancement of autonomy in all facets of life.

Key Responsibilities:
- Ensure the security and safety of the premises for residents.
- Manage access to the site and appropriately direct external visitors.
- Enforce safety protocols and operational procedures.
- Maintain a calm atmosphere and conduct regular patrols of common areas.
- Communicate critical information during emergencies.
- Report any technical issues within the housing units.
- Participate in institutional meetings and training sessions.

Required Qualifications:
- Preferred candidates possess fire safety training.
- Extensive experience in the social exclusion sector and familiarity with at-risk populations.
- Patient, attentive listener capable of building rapport with residents.
- Ability to manage crises and emergencies with composure and seek assistance when necessary.
- Maintain professional boundaries with residents.
- Exhibit responsiveness, organizational skills, and teamwork capabilities.
- Proficient in computer usage and professional written communication.
- Technical knowledge and skills in safety, particularly fire safety, are beneficial.

Position Details:
- Number of Openings: 1
- Type of Contract: 6-month renewable temporary contract
- Employment Status: Employee
- Working Hours: Rotating shifts during weekdays and weekends
- Salary and Benefits: Hourly wage of 12.04 € (night and holiday rate applies)
- Location: Victor Baltard site in Noisy-le-Grand



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