IT Support Technician

il y a 3 jours

BoulogneBillancourt, Île-de-France IZIWORK Temps plein

About the Job

Iziwork, a leading digital recruitment agency, is seeking an experienced IT Support Technician to join our team. As a Helpdesk Specialist, you will be responsible for providing technical support to our clients and ensuring their IT systems are running smoothly.

Key Responsibilities

  • Provide technical support to clients via phone, email, and in-person
  • Identify and resolve technical issues in a timely and efficient manner
  • Document and track technical issues using Jira
  • Collaborate with internal teams to resolve complex technical issues
  • Develop and maintain technical documentation and procedures
  • Escalate complex technical issues to senior technical staff

Requirements

  • 1+ year of experience in IT support or a related field
  • Strong technical skills and knowledge of Windows 10, Smartcard, and antivirus software
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

What We Offer

  • Competitive salary: 26,000€ - 28,000€ per year
  • Benefits package including tickets restaurant and Pass Navigo
  • Opportunity to work with a leading digital recruitment agency

About Iziwork

Iziwork is a digital recruitment agency that specializes in matching top talent with the best job opportunities. We value diversity, equality, and inclusion, and we are committed to providing a supportive and inclusive work environment for all our employees.

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