Technical Project Manager

il y a 2 semaines


Paris, Île-de-France American Express Global Business Travel Temps plein
About the Role

We are seeking a highly skilled Technical Project Manager to join our team at American Express Global Business Travel. As a Technical Project Manager, you will be responsible for implementing and configuring solutions to meet the needs of our customers.

Key Responsibilities
  • Ensure that software functionalities are well understood by customers
  • Carry out configurations and technical integrations according to customer needs
  • Accompany customers during the first days of use
  • Understand and define customer needs
  • Support different teams involved in the project
  • Provide technical expertise on projects
  • Ensure technological watch on field of competence
Requirements
  • Proven technical skills
  • Knowledge of company's internal processes
  • Knowledge of customer relationship management
  • Knowledge of business travel and/or expense report industry is a plus
  • English: fluent (multicultural and international team)
What You'll Develop
  • Project Management
    • HR, ERP and financial systems integration
    • SSO
    • Approval workflows for travel and expense
    • Data transformation (ETL)
    • Data synchronization to third parties (Travel Agencies, Banks, Card suppliers, GDS...)
    • Leading workshops during project phase
  • Security
    • Ensuring PCI-DSS in integration scope
    • Ensuring data security for client transmissions
  • Managing service & feature requests from customers
    • Feasability, cost and timeline analysis
    • Data synchronization evolutions
    • Data integration evolutions
  • Internal projects
    • Web applications
    • Batch integration for support team
  • Stack
    • Kettle
    • JavaScript
    • SQL
    • C#
    • ASP.NET
What We Offer
  • Flexible benefits tailored to each country
  • Travel perks: choice of deals each week from major travel providers
  • Develop the skills you want when the time is right for you, with global tuition assistance
  • We strive to champion Diversity, Equity, and Inclusion in every aspect of our business
  • Wellbeing resources to support mental and emotional health

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