Operations Manager
il y a 3 semaines
As a key member of the Operations team at Spendesk Group, you will play a crucial role in ensuring the smooth operation of our payment flows. Your mission will be to manage day-to-day payment operations, investigate and resolve incidents, and proactively anticipate gaps in our processes.
Key Responsibilities:- Manage a team of 3 analysts responsible for payment operations
- Oversee daily payment operations, including SEPA payments, checks, and support, as well as payment incidents and partner support
- Manage daily accounting and ledger operations, including process closure requests and segregation and de-segregation
- Pilot payment activity through dashboards, providing management with analysis and insights
- Provide regular regulatory reporting to Compliance, authorities, and partners, ensuring quality and accuracy
- Update existing processes and define new ones to ensure risk is mastered and efficiency is achieved
- Collaborate with the product team to automate processes and develop new products and features related to payments
- Work closely with the Compliance team to monitor regulatory changes and anticipate their impact on daily work
- Fluent written and spoken English, as it is our business language
- Master's degree in Computer Engineering, Finance, or Business School
- 4-5 years of experience in Operations, with a plus for experience in Fintechs
- Operational, problem-solving, and efficiency-oriented mindset
- First experience in team management is appreciated
As an international team, please submit your application and CV in English. We look forward to hearing from you.
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