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Restaurant Manager
Il y a 2 mois
Job Summary:
KFC is seeking a highly motivated and experienced Restaurant Manager to join our team.
Key Responsibilities:
- Lead and Manage Restaurant Staff: Supervise and coordinate the activities of restaurant staff to ensure efficient service delivery.
- Ensure Customer Satisfaction: Maintain high standards of customer service to ensure customer loyalty and retention.
- Plan and Coordinate Operations: Plan and coordinate restaurant operations, including inventory management, staff scheduling, and customer service.
- Train and Develop Staff: Provide training and development opportunities to staff to enhance their skills and knowledge.
- Maintain Quality and Safety Standards: Ensure that all food safety and quality standards are met to prevent contamination and foodborne illnesses.
- Manage Inventory and Supplies: Manage inventory and supplies to ensure that the restaurant is well-stocked and that orders are placed in a timely manner.
- Monitor Sales and Financial Performance: Monitor sales and financial performance to identify areas for improvement and implement strategies to increase revenue.
- Resolve Customer Complaints: Resolve customer complaints in a timely and professional manner to maintain customer satisfaction.
Requirements:
- Leadership and Management Skills: Proven leadership and management skills to lead and motivate a team.
- Customer Service Skills: Excellent customer service skills to ensure customer satisfaction.
- Communication Skills: Strong communication skills to effectively communicate with staff, customers, and suppliers.
- Problem-Solving Skills: Strong problem-solving skills to resolve customer complaints and improve operations.
