Housekeeping Associate
il y a 3 semaines
To provide exceptional guest experiences, we are seeking a highly skilled Housekeeping Associate to join our team at Novotel Kolkata Hotel & Residences.
Key Responsibilities:- Ensure cleanliness and hygiene standards are met in all areas of the hotel, including guest rooms, public areas, and corridors.
- Responsible for the usage of departmental master keys and other keys to maintain safety and security for guests and hotel property.
- Inspect and maintain high standards of cleanliness in assigned guest rooms, ensuring a comfortable and hazard-free environment for guests.
- Provide exceptional guest service, remaining alert, courteous, and helpful at all times.
- Perform daily cleaning tasks, including dusting, vacuuming, and scrubbing floors, as well as cleaning and arranging equipment and furniture.
- Ensure all guest messages and queries are handled promptly and efficiently.
- Account for and acknowledge all issue and receipt of keys, and update registers and records accordingly.
- Adhere to the hotel's mission statement and departmental standards, taking responsibility for master keys and reporting any loss or damage to the supervisor.
Requirements:
- Ability to work in a fast-paced environment and maintain high standards of cleanliness and guest service.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Physical stamina to perform daily cleaning tasks.
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