Sales Operations Manager
il y a 3 semaines
We are seeking a highly skilled Sales Operations Manager to oversee and optimize our sales operations across key retail accounts. As a key member of our team, you will be responsible for driving revenue and margin through effective demand planning, inventory management, purchase order execution, and trend analysis.
Key Responsibilities:- Develop and implement strategies to enhance operational performance for assigned retail accounts, ensuring alignment with the company's overall business objectives.
- Act as the main point of contact for customer-specific needs, ensuring timely and effective communication to meet both customer and company expectations.
- Regularly generate and analyze business performance reports, identify critical insights, and proactively address risks and opportunities.
- Monitor and coordinate sales performance relative to promotional goals, collaborating with sales analysts to create accurate shipment and inventory forecasts.
- Work closely with customer demand planning teams, the sales director/account manager, and sales analysts on forecasting, inventory management, order processing, and supply chain coordination.
- Lead monthly forecasting sessions with customers and internal SharkNinja teams. Participate in the annual financial budget planning process.
- Ensure high levels of forecast accuracy and attainment to fulfill commitments to both the organization and retail partners. Oversee order coordination with the supply chain, managing availability dates with customers.
- Input and manage confirmed promotional plans in SFO, maintaining the promotional calendar with internal and external sales analysts.
- Partner with the sales director/account manager and sales analysts to prepare customer presentations, monthly business reviews, budget reviews, and POS reports.
- Develop a thorough understanding of the kitchen and floor care product categories, including consumer preferences and competitive dynamics.
- Lead special projects focused on French business growth and operational optimization.
- Oversee the execution of French product launches, ensuring alignment with customer needs and timely market introduction.
- Expert proficiency in Microsoft Excel, including advanced formulas, pivot tables, and data visualization. Proficiency in SQL and Python for data analysis and process automation is a bonus but not required.
- Ability to analyze retail sales data, anticipate market trends, and make strategic recommendations to drive business growth.
- Strong verbal and written communication skills, with the ability to present complex data and insights to various audiences.
- Experience in managing projects or initiatives, with strong organizational skills and the ability to handle multiple tasks in a fast-paced environment.
- Ability to proactively identify, anticipate, and resolve issues efficiently.
- Bachelor's degree in business, Data Science, Supply Chain Management, or a related field.
- 5+ years of experience in demand planning, supply chain management, or retail operations within the consumer products industry.
- Significant experience in multiple roles within sales, demand planning, or similar fields, preferably with major French retailers.
- A dynamic and innovative work environment.
- Opportunities for career growth and professional development.
- A competitive salary and benefits package.
- A chance to work with a leading company in the consumer products industry.
We are an equal opportunities employer and welcome applications from diverse candidates. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture.
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