Regional Workplace Operations Manager
il y a 7 jours
We are seeking a highly motivated and experienced Regional Workplace Operations Manager to join our Global Workplace Experience team at Snap Inc. This role will play a key role in the management of our offices in Western Europe, ensuring our portfolio is maintained to a high standard and in compliance with local, global, and regional policies and guidelines.
Key Responsibilities- Be an ambassador of the overall workplace experience for all employees, ensuring Snap's values and inclusive culture is translated into a welcoming and engaging workplace.
- Support the development of short- and long-term tactical plans and programs for the innovation of workplace amenities and services.
- Partner with Workplace Operations peers to seamlessly deliver new office spaces, post-occupancy modifications, and move management.
- Oversight of all operations including events, hospitality, repair and maintenance, warehouse management, mail operations, etc.
- Lead implementation of experience-related programs, guidelines, best practices, and standards for employees and cross-functional service teams.
- Coordinate with internal teams to facilitate a variety of events to engage teams and drive exciting employee experiences.
- Proactively identify business needs, gain alignment on objectives, scope, timing, and resources.
- Build relationships with key business leaders and stakeholders, soliciting feedback to continuously improve the employee experience.
- Coordinate with internal Workplace Experience teams to deliver continuous, consistent communications to our offices and site leaders.
- Work with various teams to develop creative solutions and programs to address ever-changing business, employee, and customer needs.
- Establish and maintain open, collaborative relationships with cross-functional team members, landlord or building management, vendors, contractors, and consultants.
- Manage vendor performance ensuring services are delivered in accordance with contracts and to agreed standards.
- Manage outsourced facility vendor partners to ensure workplace services and programs are consistently delivered at a high standard.
- Conduct regular, formal site condition inspections and work closely with responsible parties to ensure any deficiencies identified are resolved.
- Partner with internal and external teams to ensure ongoing workplace compliance, including pandemic-related regulatory requirements.
- Oversee complex projects that drive improvements to the employee's workplace experience.
- Assist with the management and development of annual operating and capital budgets, financial variance tracking, and operations expenses.
- Regularly travel to our offices in the Western Europe portfolio to support on-site Workplace teams, initiatives, and projects.
- Support ongoing financial management responsibilities including invoice review and approval, partnering with procurement and other internal teams to meet requirements for purchasing & projects.
- Bachelors or equivalent years of experience.
- 4+ years of facilities management experience with an emphasis on facilities, office management, workplace services, customer service, food, and event management.
- The role requires regular onsite work at our Regional Snap Office Locations.
We are an equal opportunity employer and welcome applications from diverse candidates. Our benefits include comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap's long-term success.
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