Customer Service Representative
il y a 3 semaines
Natixis Interépargne is a leading provider of employee savings and retirement solutions. As part of Global Financial Services, we bring together the expertise of the BPCE Group to deliver innovative solutions to companies of all sizes.
Job DescriptionWe are seeking a skilled Customer Service Representative to join our Relationship and Customer Service team at Natixis Interépargne. In this role, you will be responsible for providing exceptional customer service to employees of corporate clients, supporting them with their employee savings and retirement queries.
Key Responsibilities- Manage incoming calls and ensure smooth progress
- Communicate effectively with hierarchy and other NIE departments
- Assist new advisors with training and support
- Handle employee questions and requests via various communication channels
- At least 2 years of experience in similar positions
- Familiarity with office automation tools and a foreign language (written/oral)
- Excellent relationship and listening skills, with the ability to work in a team
This is a fantastic opportunity to join a community of experts who value excellence, impact, and collective action. The role is based in Caen with the possibility of teleworking.
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