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E-Commerce Innovation Director

il y a 1 mois


NeuillysurSeine, Île-de-France Sephora Temps plein

Unlocking E-Commerce Potential

Sephora is seeking a Global VP of E-Commerce Experience to drive the adoption of best practices across its websites and Apps business. As a trusted partner and enabler of regions, you'll help them drive results by resurfacing and sharing local best practices and identifying synergies to drive re-usability of high-value learnings or solutions.

Key Responsibilities:

  • Evangelize and accelerate the adoption of best practices across Sephora's websites and Apps business.
  • Resurface local business best practices and accelerate global roll-out by sharing playbooks, creating re-usable assets or vendor deals, and animating taskforces around topics such as A/B Testing, Personalization, Merchandising, Traffic Acquisition, App Engagement, etc.
  • Ensure the creation, maintenance, and innovation of a robust catalogue of high-value E-Commerce re-usable features and govern its direction to foster integration, innovation, and scalability.
  • Animate communities and foster a culture of continuous learning, innovation, and cross-functional collaboration.
  • Establish and maintain strategic partnerships with external technology providers to capture emerging trends in E-Commerce and continuously strive to craft the best, most sophisticated beauty shopping experience.

Requirements:

  • You're very customer-oriented, with excellent communication and collaboration skills, adept at engaging with stakeholders at all levels within the organization.
  • You have exceptional business acumen and a strong track record of 15 years in driving incremental business or customer experience in E-Commerce.
  • You have outstanding strategic thinking abilities with a strong 'Doer' attitude, capable of leading in a dynamic and rapidly evolving technological landscape.
  • You have experience working in Product/Tech organizations and as a bonus, driving re-usability.
  • You're passionate about teamwork and creating impact through others, experienced in change management and leadership by influence, fostering a culture of innovation, continuous improvement, and cross-departmental collaboration.

Position Ideally Based in New York City (USA) or San Francisco (USA), Could Also Be Based in Paris (France).