IT Functional Administrator

il y a 2 semaines


Paris, Île-de-France RATP Smart Systems specializes Temps plein

RATP Smart Systems specializes in designing, integrating, operating, and maintaining intelligent transport systems. As a leading provider of ticketing and multimodal information systems, we serve 120 networks and manage 12 million daily transactions. Our team in Bordeaux, Toulouse, Saint-Etienne, and Mexico is looking for an IT Functional Administrator to support our operations in France and abroad.

Key Responsibilities:

Monitor and handle system incidents, ensuring timely resolution and minimal disruption to services.

Manage functional database repository updates, maintaining data integrity and consistency.

Provide access rights to the Information System (IS) and ensure secure authentication.

Participate in the IS life cycle, from integration to deployment, evolution, and maintenance.

Establish performance dashboards and produce reporting documents, verifying information consistency.

Assist users in functional aspects related to IS manipulation, treating requests and ensuring effective communication.

Requirements:

Hold a Bac + 3 degree in Information Systems and have initial experience in this field.

Fluency in English is desired but not mandatory.

Preferred Qualities:

Excellent assistance and service competencies.

Adaptability and ability to take ownership of the IS.

Strong relational skills, including communication, listening, and teamwork.

A spirit of analysis and synthesis, sense of organization, and rigor.

Technical Environment:

DBMS: Oracle

Queries: SQL

Unix/Linux

Technical Knowledge:

Computer knowledge for exchange with technical correspondents.

Basic knowledge of data import/export principles, databases, operating systems, and associated programming tools.

Compulsory technical knowledge: Unix, SQL, Excel

General Knowledge:

Understanding of the business strategy for IS.

Ability to understand user functional needs.

Ability to establish and structure dashboards, reporting, indicators, etc.

Ability to diagnose and resolve malfunctions.

Ability to capitalize and formalize in a common knowledge base.

Ability to anticipate changing needs and propose solutions.

Awareness of perceived dependability, risk analysis, and security of information systems.

Knowledge of business domains: ticketing (validation, control, sales) and/or traveler information (cartography, line topography).


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