IT Functional Administrator

il y a 3 semaines


Paris, Île-de-France RATP Smart Systems specializes Temps plein

RATP Smart Systems specializes in designing, integrating, operating, and maintaining systems for ticketing, multimodal information, and operating assistance. As a Functional Administrator, you will provide all services related to systems and ticketing databases and/or passenger information, including monitoring, updates, management of requests and incidents, and more.

Main Responsibilities
  • Supervise systems and handle incidents
  • Manage functional database repository updates
  • Manage access rights to the IS
  • Participate in the different phases of IS life (integration, deployment, evolutions, functional recipe of new versions)
  • Establish dashboards and produce performance indicators: produce the reporting documents and check the consistency of the information produced by the IS
  • Assist the users for all the functional aspects related to the manipulation of the IS: to treat their requests and to ensure the communication
  • Ensure a functional watch in his field of activity
  • Ensure the link with the IS project management in case of incidents
Requirements
  • Bac + 3 training in Information Systems
  • First desired experience in this field
  • Language: English is desired
  • Competence of assistance and services
  • Adaptability (ownership and ownership of an IS)
  • Relational qualities (communication, listening, teamwork)
  • A spirit of analysis and synthesis, sense of organization, rigor
  • Technical environment: DBMS: Oracle, Queries: SQL, Unix/Linux
  • Technical know-how: Computer knowledge necessary for the exchange with its technical correspondents (application managers, operating managers)
  • Basic knowledge of data import/export principles, databases, operating systems and associated programming tools
  • Compulsory technical knowledge: Unix, SQL, Excel
  • General know-how: Understanding the business strategy for IS, Ability to understand the functional needs of users, Ability to establish and structure dashboards, reporting, indicators, etc.
  • Awareness of the perceived dependability, risk analysis and security of information systems
  • Knowledge of business domains: ticketing (validation, control, sales) and/or traveler information (cartography, line topography)

RATP Smart Systems offers an adapted offer by responding in a targeted way to the needs and problems of the organizing authorities, local authorities, urban mobility operators and companies wishing to improve the mobility of their employees.



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