IT Functional Administrator
il y a 3 semaines
RATP Smart Systems specializes in designing, integrating, operating, and maintaining systems for ticketing, multimodal information, and operating assistance. As a Functional Administrator, you will provide all services related to systems and ticketing databases and/or passenger information, including monitoring, updates, management of requests and incidents, and more.
Main Responsibilities- Supervise systems and handle incidents
- Manage functional database repository updates
- Manage access rights to the IS
- Participate in the different phases of IS life (integration, deployment, evolutions, functional recipe of new versions)
- Establish dashboards and produce performance indicators: produce the reporting documents and check the consistency of the information produced by the IS
- Assist the users for all the functional aspects related to the manipulation of the IS: to treat their requests and to ensure the communication
- Ensure a functional watch in his field of activity
- Ensure the link with the IS project management in case of incidents
- Bac + 3 training in Information Systems
- First desired experience in this field
- Language: English is desired
- Competence of assistance and services
- Adaptability (ownership and ownership of an IS)
- Relational qualities (communication, listening, teamwork)
- A spirit of analysis and synthesis, sense of organization, rigor
- Technical environment: DBMS: Oracle, Queries: SQL, Unix/Linux
- Technical know-how: Computer knowledge necessary for the exchange with its technical correspondents (application managers, operating managers)
- Basic knowledge of data import/export principles, databases, operating systems and associated programming tools
- Compulsory technical knowledge: Unix, SQL, Excel
- General know-how: Understanding the business strategy for IS, Ability to understand the functional needs of users, Ability to establish and structure dashboards, reporting, indicators, etc.
- Awareness of the perceived dependability, risk analysis and security of information systems
- Knowledge of business domains: ticketing (validation, control, sales) and/or traveler information (cartography, line topography)
RATP Smart Systems offers an adapted offer by responding in a targeted way to the needs and problems of the organizing authorities, local authorities, urban mobility operators and companies wishing to improve the mobility of their employees.
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