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Food and Beverage Service Associate

Il y a 2 mois

IssylesMoulineaux, Île-de-France Accor Temps plein

Job Summary

We are seeking a highly motivated and customer-focused Food and Beverage Service Associate to join our team at Pullman Singapore Hill Street. As a key member of our restaurant team, you will be responsible for providing exceptional service to our guests and ensuring a memorable dining experience.

Key Responsibilities

  • Warmly welcome and greet our customers to the outlet, ensuring a friendly and inviting atmosphere.
  • Develop and maintain a thorough knowledge of our menu offerings, including food and beverage items, to effectively recommend and upsell to our guests.
  • Efficiently process orders through our point-of-sale system, ensuring accuracy and timely delivery of food and beverages to our guests.
  • Maintain a high standard of cleanliness and organization in the service area, adhering to health and safety regulations.
  • Collaborate with fellow team members to ensure seamless service delivery and a positive guest experience.
  • Respond promptly to guest feedback and concerns, demonstrating a commitment to customer satisfaction.
  • Participate in ongoing training and development programs to enhance skills and knowledge, ensuring alignment with Accor's high standards.

Requirements

  • Excellent communication and interpersonal skills, with a strong focus on customer service.
  • Ability to work effectively in a fast-paced environment, managing multiple tasks and priorities.
  • Strong teamwork and collaboration skills, with a willingness to support colleagues in achieving team goals.
  • Flexibility and adaptability, with a positive attitude and a commitment to delivering exceptional service.

What We Offer

  • A dynamic and supportive work environment, with opportunities for growth and development.
  • A competitive salary and benefits package, including comprehensive medical and insurance coverage.
  • A range of employee perks and discounts, including Heartist F&B discounts and preferential room rates at Accor hotels.
  • Flexible benefits, including dental, optical, and vacation expenses.