International Operations Coordinator
il y a 5 jours
About Indie Campers
We are a leading campervan marketplace, dedicated to making road trips accessible to everyone. Our digital approach and customer-centric orientation have enabled us to develop a strong booking experience and offer high-quality road trips at affordable prices.
With over one million nights rented through our platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a diverse range of road trip possibilities, including short-term RV rentals, long-term campervan subscriptions, and vehicle sales.
As a dynamic and growing company, we are looking for talented individuals to join our team and contribute to our mission. We offer a comprehensive and expanding array of opportunities for those interested in pursuing a career in the travel industry.
The Role
We are seeking a university student or recent graduate to join our team as an International Operations Intern. This role will provide you with the opportunity to gain hands-on experience in customer service, sales, and operations management.
As an International Operations Intern, you will be responsible for providing world-class customer service to our guests, handling front-office and back-office activities, and supporting the team in monitoring the existing stock and coordinating the fleet of campervans.
Key Responsibilities
- Customer service and sales: Handle check-ins and check-outs, register guests, process payments, explain campervan functionalities, and upsell road trip extras.
- Operations handling: Align reservations with available campervans, verify and prepare campers and road trip extras and kits.
- Quality control: Maintain campervans in top condition, identify and act on possible maintenance or repair needs.
- Support activities: Support the team in monitoring the existing stock, coordinating the fleet of campervans, and troubleshooting operational issues.
Requirements
- You are a student or recent graduate in Hospitality, Tourism, International Studies, Business Administration, or a related field.
- You are fluent in English, have a work permit, and a valid driver's license.
- You have a strong customer service orientation, a problem-solving mindset, and a talent for connecting with people.
- You are comfortable with getting your hands dirty and thrive in dynamic environments.
What We Offer
- A compensated internship with opportunities for growth and development.
- Online and on-the-job training to develop relevant skills, including guest relations, customer service, problem-solving, communication, team spirit, organization, time management, fleet coordination, supplies management, and logistics.
- International opportunities and the possibility of integration in Indie Campers after the internship.
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