International Operations Coordinator
il y a 3 jours
About Indie Campers
We are a leading campervan marketplace, dedicated to making road trips accessible to everyone. Our digital approach and customer-centric orientation have enabled us to develop a strong booking experience and offer high-quality road trips at affordable prices.
With over one million nights rented through our platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a diverse range of road trip possibilities, including short-term RV rentals, long-term campervan subscriptions, and vehicle sales.
Our team is growing, and we are looking for a motivated individual to join us as an International Operations Intern. As a representative of our brand, you will provide world-class customer service to our guests, ensuring a seamless experience from start to finish.
The Role
We are seeking a university student or recent graduate who is eager to gain genuine work experience, vocational placement, or an internship in our Depot in Saint-Quentin-Fallavier - Lyon.
As an International Operations Intern, you will be responsible for front-office and back-office activities, including customer service and sales, operations handling, quality control, and support activities.
Key Responsibilities
- Customer service and sales: Provide exceptional service to our guests, register them, process payments, explain campervan functionalities, and upsell road trip extras.
- Operations handling: Align reservations with available campervans, verify and prepare campers and road trip extras and kits.
- Quality control: Maintain campervans in top condition, identify and act on possible maintenance or repair needs.
- Support activities: Support the team in monitoring the existing stock, coordinating the fleet of campervans, and troubleshooting operational issues.
Requirements
- You are a student or recent graduate in Hospitality, Tourism, International Studies, Business Administration, or a related field.
- You are fluent in English, have a work permit, and a valid driver's license (mandatory).
- You enjoy international environments and meeting new cultures.
- You possess a natural talent for connecting with people and have a strong customer service orientation.
- You have a problem-solving mindset, thriving to create solutions and feeling comfortable with getting your hands dirty.
What We Offer
- All internships are compensated, with the amount depending on location, country, and region (accommodation is not included).
- Online and on-the-job training to develop relevant skills, including guest relations, customer service, problem-solving, communication, team spirit, organization, time management, fleet coordination, supplies management, and logistics.
- International opportunities and the possibility of integration in Indie Campers after the internship.
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