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Operations Support Specialist

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Job Summary

Job Overview

About BNI

Established in 1985, BNI stands as the largest global network for business referrals. With a membership exceeding 320,000 small to medium-sized enterprises across nearly 11,000 chapters in over 77 countries, we offer a structured and professional referral program that empowers our members to enhance their business acumen, cultivate meaningful relationships, and achieve sustainable growth.

Explore how BNI has transformed the business landscape for our members and discover how we can assist you in reaching your professional objectives.

Position Overview

We are seeking an Operations Support Specialist (also referred to as an Operations Coordinator) to assist field managers and personnel within BNI regions in France. The ideal candidate will demonstrate professionalism, courtesy, and attentiveness while maintaining a high level of accuracy. You should be proactive and responsive, ready to tackle challenges head-on, proficient with technology, and excel in both verbal and written communication. Above all, the successful applicant should possess a genuine commitment to addressing the needs of others.

Key Responsibilities

Manage collections through various payment methods Oversee data and database management Update communication channels with regional engagement information Maintain and distribute performance data spreadsheets Participate in weekly team meetings and status updates Collaborate with the Member Success Center

Essential Skills

Strong analytical and detail-oriented mindset Excellent communication abilities Proficient in problem-solving and conflict resolution Effective time-management skills with the ability to prioritize tasks Customer-focused and team-oriented approach Capability to perform under pressure

Qualifications

Bachelor's degree in a relevant field preferred 3-5 years of prior experience in a similar capacity required Familiarity with databases and project management software required Proficient in MS Office Suite (especially MS Word and MS Excel) Basic mathematical and computer skills Ability to work independently and reliably Adaptable and flexible in approach This is a full-time position.

This job description is intended to provide a general overview of the position and is not exhaustive of all tasks, duties, or responsibilities that may be required. Responsibilities may evolve over time with or without notice.

BNI's vibrant culture is built on the principle of Givers Gain, which is exemplified daily by our team and over 280,000 members worldwide.