Senior Project Manager
il y a 2 semaines
We're seeking a highly skilled Senior Project Manager to join our Customer Implementation team in Paris, France. In this key role, you'll lead project management processes, ensuring seamless collaboration between sales, customers, and operations.
Responsibilities- Project Management: Lead projects from start to finish, assigning tasks to consultants and following internal procedures.
- Gatekeeper Excellence: Bridge Sales and Implementation, aligning projects with premium packages and assisting the Sales team to secure key deals.
- Documentation & Compliance: Ensure projects are documented, compliant, and feasible within timelines.
- Implementation Tracking: Monitor key implementations and rollouts, resolving blockers and providing status visibility.
- Customer Journey Advocate: Enhance customer journeys, promote our product, and expand our base through exceptional service.
- Innovation & Improvement: Drive projects to innovate and refine internal processes, ensuring a top-notch team experience and success.
- 5+ years of experience in project management, preferably in the hospitality industry.
- Excellent communication and presentation skills in English and French (Required).
- Strong attention to detail and focus on customer experience.
- Soft skills in communication, training, and management.
- A competitive salary of €60,000-€80,000 per annum, depending on experience.
- Travel Opportunities: Engage with diverse cultures and markets within EMEA.
- Impactful Role: Influence strategic initiatives and customer satisfaction.
- Collaborative Environment: Join a supportive team valuing collaboration, innovation, and improvement.
- Professional Growth: Enjoy opportunities for professional development and career advancement.
- Lightspeed share scheme (we are all owners).
- Health & Wellness Credit: expense up to 400 EUR per year towards your gym membership, yoga classes, a new bike or whatever else you do for your health.
- Mental Health Support through the Modern Health App - whether it is meditation, coaching or counseling you need - each employee gets access to this platform.
- People Experience: Our PX benefit allows you to work from pretty much anywhere in the world for 60 days a year.
- LinkedIn Learning: At Lightspeed we believe in having a growth mindset, we provide free access to LinkedIn learning along with your career GPS to help you learn & grow.
- Time off to volunteer and give back to your community.
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