Customer Service Representative

il y a 4 semaines


Tours, Centre-Val de Loire, France VINCI ENERGIES FRANCE TERTIAIRE GRAND OUEST Temps plein

Customer Service Representative

At {company}, we're looking for a skilled Customer Service Representative to join our team. This role involves providing exceptional support to our customers through various communication channels, ensuring their queries are resolved efficiently and effectively.

Key Responsibilities:

  1. Respond to customer inquiries via phone, email, or chat.
  2. Resolve customer complaints in a timely and professional manner.
  3. Provide product information and demonstrations.
  4. Work collaboratively with internal teams to resolve complex customer issues.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Strong problem-solving and analytical skills.
  • Availability to work flexible hours, including evenings and weekends.


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