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Customer Service Ambassador

Il y a 2 mois


Paris, Île-de-France SINGULART Temps plein

About SINGULART

SINGULART is a pioneering online art gallery dedicated to empowering artists to navigate the complexities of the international art market. Founded in 2017, our mission is to create a vibrant collective that fosters artistic growth and success.

Our Vision

In just 7 years, SINGULART has established itself as a leader in the European art market, and we're just getting started. Our commitment to innovation and excellence has enabled us to build a thriving community of artists and art enthusiasts.

The Role

We're seeking a highly skilled and motivated individual to join our team as a Customer Service Ambassador. As a key member of our client experience team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met, and exceeding their expectations.

Key Responsibilities

  • Provide timely and effective support to clients via phone, email, and in-person
  • Respond to client inquiries and resolve issues in a professional and courteous manner
  • Collaborate with cross-functional teams to ensure seamless client experiences
  • Stay up-to-date on industry trends and best practices to continuously improve client support

Requirements

  • Fluency in English and Italian is required; proficiency in Spanish and/or French is a plus
  • Experience with CRM software (HubSpot) is a strong asset
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities

What We Offer

We're committed to providing a supportive and inclusive work environment that fosters growth and well-being. As a member of our team, you can expect:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and collaborative work environment
  • Flexible remote work options
  • Access to our Gymlib program, fresh fruits, and webinars on remote working and mental wellness

Join Our Team