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Customer Service Ambassador
Il y a 2 mois
About SINGULART
SINGULART is a pioneering online art gallery dedicated to empowering artists to navigate the complexities of the international art market. Founded in 2017, our mission is to create a vibrant collective that fosters artistic growth and success.
Our Vision
In just 7 years, SINGULART has established itself as a leader in the European art market, and we're just getting started. Our commitment to innovation and excellence has enabled us to build a thriving community of artists and art enthusiasts.
The Role
We're seeking a highly skilled and motivated individual to join our team as a Customer Service Ambassador. As a key member of our client experience team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met, and exceeding their expectations.
Key Responsibilities
- Provide timely and effective support to clients via phone, email, and in-person
- Respond to client inquiries and resolve issues in a professional and courteous manner
- Collaborate with cross-functional teams to ensure seamless client experiences
- Stay up-to-date on industry trends and best practices to continuously improve client support
Requirements
- Fluency in English and Italian is required; proficiency in Spanish and/or French is a plus
- Experience with CRM software (HubSpot) is a strong asset
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities
What We Offer
We're committed to providing a supportive and inclusive work environment that fosters growth and well-being. As a member of our team, you can expect:
- A competitive salary and benefits package
- Ongoing training and development opportunities
- A dynamic and collaborative work environment
- Flexible remote work options
- Access to our Gymlib program, fresh fruits, and webinars on remote working and mental wellness
Join Our Team