Senior Technology Strategist

il y a 4 semaines


Paris Louvre, Île-de-France Amundi Temps plein
Job Description

Amundi Technology is a leading provider of technological solutions for the asset management industry. We are seeking a highly experienced Senior Software Leader to join our Client Services team.

Key Responsibilities
  • Lead the Client Success team to drive business growth and client satisfaction
  • Develop and implement strategies to improve client adoption and retention
  • Collaborate with cross-functional teams to deliver high-quality solutions and services
  • Monitor and report on client satisfaction and identify areas for improvement
  • Supervise the support activity and ensure timely resolution of client requests
  • Lead the monthly operational client meetings and quarterly customer service reviews
Requirements
  • Master's degree in a relevant field (finance, mathematics, physics, computer science, or related degrees)
  • At least 10 years of business experience, with 5+ years in support management
  • Prior experience as a management team lead with plan, resource, and issue/change responsibilities
  • Experience in supporting business development opportunities through proposal creation, review, and presentation
  • Knowledge of the investment value chain, front-to-back office processes, and IT/software
What We Offer

Amundi Technology offers a dynamic and challenging work environment, with opportunities for professional growth and development. We are committed to delivering high-quality solutions and services to our clients, and we are seeking a talented and experienced individual to join our team.


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