Sales Support Junior Role

il y a 3 semaines

Gennevilliers, Île-de-France Albéa Temps plein

About Albéa and the Sales Support Junior Role
Albéa is a world leader in beauty, personal care, oral care, pharmaceutical, and food packaging. Our global headquarters is located in Gennevilliers, France.

Key Responsibilities
As a Sales Support Junior, you will be responsible for managing the sales of small and medium-sized customers in the French Domestic Area for Tube (plastic and laminate) with a turnover of 2M€. You will work closely with the Sales Manager France and the KAM and SAM teams to develop new customers and assist with ad-hoc administrative tasks.

Main Activities
• Manage the sales of small and medium-sized customers in the French Domestic Area (approximately 100 customers, annual turnover 2M€).
• Develop and win new deals with prospects and customers.
• Acts as the first point of contact for new leads and closely follows up project activities with New Product Development teams to proactively identify cost deviations.
• Ensure all new projects and quotes are entered into Winforce and communicate pricing and product details clearly.
• Arrange sample dispatch and share existing technical documentation.
• Maintain regular contact with customers to understand their requirements and provide timely and efficient responses to their queries.
• Manage customer price lists and share the latest version with customer services.
• Ensure new customer accounts are set up promptly and credit checks are completed by finance.
• Coordinate with KAM and SAM to create customized sales plans that target new and prospective customers in the French sales area.
• Monitor and report on the status of sales leads and prepare meeting minutes and distribute as appropriate (prospection pipeline database).
• Carry out store checks every quarter and ensure special trials, artworks, or developments are properly quoted and POs received to avoid invoicing issues or delayed payments following project start.
• Liaise closely with customer service teams to ensure best-in-class customer service.

Accountability and KPIs
As a Sales Support Junior, you will be accountable for maintaining and growing the business, reaching sales performance targets on both volume and profitability. You will also guarantee a good sales service, continuously improve customer satisfaction, and maintain and improve Albea's key performance factors such as profit, working capital, and overdue payments.

Profile and Requirements
• Degree: Bachelor's degree or above, or at least 12 months of experience in the FMCG environment.
• Experience and knowledge: Knowledge of Microsoft Office, particularly Excel and PowerPoint.
• Additional competencies: Ability to work as a member of a team, experience and skill in prioritizing tasks, excellent communication and negotiation skills, and fluency in English (spoken and written).
• Packaging experience is a strong advantage.

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