Department Manager

Il y a 2 mois


Marseille, Provence-Alpes-Côte d'Azur, France H&M Group Temps plein

About Us

We are a global fashion company that is more than just a brand. Our mission is to transform the future of the industry by pushing boundaries and creating a community that is inclusive and forward-thinking.

We are looking for talented individuals who share our vision and values. If you are passionate about fashion, customer service, and teamwork, we want to hear from you

About the Role

As a Department Manager, you will be responsible for leading a team of sales associates and providing exceptional customer service. Your key responsibilities will include:

  • Providing expert advice and guidance to customers on our products and services
  • Analyzing sales data and working with the store manager to maximize sales performance
  • Leading a team of sales associates to achieve excellent customer service standards
  • Supporting the recruitment and onboarding process for new team members
  • Working with the store manager to identify future talent and develop plans for their growth and development
  • Supervising store operations and ensuring a smooth customer experience
  • Representing the company and providing the best possible experience for our customers
  • Assuming the role of store manager in their absence

Requirements

To be successful in this role, you will need:

  • At least one year of experience in a management or leadership role in a retail environment
  • Excellent communication and leadership skills, with the ability to motivate and develop a team
  • A customer-centric approach and a passion for delivering exceptional customer service
  • Strong organizational and planning skills, with the ability to prioritize tasks and manage multiple projects
  • Excellent analytical and problem-solving skills, with the ability to make informed decisions
  • A strong understanding of fashion, retail, and customer behavior
  • Fluency in French, both written and spoken

What We Offer

We offer a competitive salary and benefits package, including:

  • A clothing allowance of 980 euros per year
  • A personal discount of 25% on all H&M Group brands
  • Meal vouchers
  • Participation and profit-sharing
  • A 13th month salary
  • A 75% public transportation allowance
  • Health insurance
  • Employee benefits
  • A pension plan
  • A loyalty and savings plan for employees

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