Heavy Duty Parts Sales Specialist
il y a 2 semaines
About AD Poids Lourds Comptoir VI
AD Poids Lourds Comptoir VI is a leading provider of heavy-duty vehicle parts and services. We are committed to delivering exceptional customer service and providing our clients with the highest quality products.
Job Summary
We are seeking a motivated and experienced Sales Consultant to join our dynamic call center team. In this role, you will be responsible for developing strong relationships with customers, understanding their needs, and providing expert advice on our wide range of heavy-duty parts and services.
Responsibilities
- Respond promptly and professionally to customer inquiries via phone.
- Analyze customer requests to identify specific needs and requirements.
- Provide detailed product information and technical support to customers.
- Generate sales quotes and process orders accurately and efficiently.
- Maintain a comprehensive understanding of our product catalog and inventory levels.
- Collaborate with Sales Managers to achieve team targets and objectives.
- Resolve customer complaints effectively and professionally.
Qualifications
The ideal candidate will possess:
- A high school diploma or equivalent.
- Proven experience in technical sales, preferably within the automotive industry.
- Strong phone communication and interpersonal skills.
- Excellent problem-solving and customer service abilities.
- Proficiency with computer systems and order processing software.
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