Sales Advisor
il y a 2 semaines
About L'Oréal Luxe
L'Oréal Luxe is a leading luxury beauty company that offers a unique experience to its customers through innovative and iconic products, as well as personalized services.
With a portfolio of renowned international and complementary brands, L'Oréal Luxe Mosaïque France responds to the needs of the French market.
Job Description
We are seeking a Sales Advisor to join our team at the Galeries Lafayette Haussmann store.
As a Sales Advisor for the Yves Saint Laurent brand, your role will be to welcome and accompany each customer, defining them as a unique individual and responding to their expectations in a personalized way to generate sales.
Key Responsibilities
- Foster a unique customer experience by respecting the brand's values.
- Develop sales by offering products and services in a personalized way to each customer. You will demonstrate product knowledge and its application, and you will seek exclusive sales opportunities.
- Recruit and retain customers by following the brand's CRM procedures.
- Support all store activities and maintain quality and merchandising: cleanliness, appearance, product presence in the linear...
- Respond to customer requests and communicate useful information to the Store Manager about competition, customer feedback, and any other notable facts.
Requirements
- You have a perfect mastery of the codes of luxury.
- You have excellent customer service skills and a strong relational ability.
- You are detail-oriented and take satisfaction in transforming advice into sales.
- You have a good understanding of store procedures.
- You have a good understanding of Booxi and the Mars payment software.
- You speak fluent French and English. A third language is ideal.
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