Technical Solutions Specialist in Retail Media Innovation
il y a 11 heures
Kamino Retail (powered by Equativ) is a pioneering SAAS platform at the forefront of retail media innovation. We equip retailers with advanced tools and solutions to revolutionize their advertising strategies, amplify customer engagement, and drive concrete results.
We're seeking a skilled Technical Account Manager to join our dynamic team. As a Technical Account Manager, you'll leverage your technical expertise to provide high-quality solutions, build strong client relationships, and play a crucial role in achieving our objectives.
Key Responsibilities:
- Collaborate closely with cross-functional teams to understand client needs and propose tailored technical solutions.
- Ensure successful implementation of technical solutions for clients, ensuring seamless integration and an exceptional experience.
- Provide top-tier technical support to clients, resolving issues and addressing inquiries efficiently and timely.
- Act as a crucial liaison between internal technical teams and clients, ensuring transparent communication and client satisfaction.
- Actively participate in identifying product improvement opportunities and conveying customer feedback to the development team.
Qualifications:
- Demonstrate a solid understanding of technologies related to retail media and a passion for technical solutions.
- Prior experience in a similar technical solution management role, preferably within the retail media industry.
- Excellent communication and interpersonal skills to collaborate effectively with clients and internal teams.
- Proactively troubleshoot technical issues and provide optimal solutions.
- Manage multiple tasks and projects concurrently while maintaining meticulous attention to detail.
Estimated Salary Range:$80,000 - $120,000 per year, depending on experience
Why Choose Us? If you're a technical professional with a passion for retail media and a desire to implement cutting-edge solutions, we invite you to apply and join our innovative team at Kamino Retail.
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