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Business Systems Analyst in Hospitality Solutions

Il y a 3 mois


Nice, Provence-Alpes-Côte d'Azur, France Amadeus Temps plein

Job Title

Technical Business Analyst at Hospitality

Role Overview:

Are you eager to contribute to a transformative journey? At Amadeus, we are on a mission to revolutionize the hospitality sector.

Our vision is to establish ourselves as the premier provider of cutting-edge, innovative solutions that empower our clients to operate their businesses more effectively, enhance profitability, and deliver exceptional experiences to their guests.

Our collaborative journey began with a strategic alliance with a major hotel group, where we are developing a centralized reservation system on a cloud-native infrastructure. We are also proud to support a leading casino hotel chain and are expanding our offerings through ongoing projects with renowned hotel brands.

As a Technical Business Analyst in our diverse team, you will play a pivotal role in crafting new functionalities that address the intricate requirements of our clients while contributing to the overarching vision of our platform.

Key Responsibilities:

  • Utilize established procedures and guidelines to provide insights that influence decision-making and recommend enhancements based on comprehensive analysis.
  • Operate with a moderate level of oversight from management.
  • Develop, maintain, and disseminate functional knowledge regarding our processes, services, and end-user products.
  • Examine business requirements put forth by Product Management.
  • Conduct sizing, specification, and validation tasks.
  • Draft Feasibility Studies, Solution Overview Documents, Interface Control Documents, and Product Specifications, and lead functional presentations for stakeholders.
  • Collaborate with various divisions to identify interdependencies with other Amadeus applications, ensuring functional coherence.
  • Support the implementation of testing strategies and review test plans to guarantee compliance with functional specifications and system integrity.
  • Ensure traceability of testing against specifications.
  • Investigate, validate, and prioritize reported incidents to maintain production integrity.
  • Engage with Product Management, Project Management, Customer Services, Implementation, Migration, and Development teams.
  • Interact with clients during the phases of requirements gathering, functional specification, testing, and implementation.
  • Participate in team events and support stakeholders by engaging in team ceremonies, including Agile forums and solution assessments.

Ideal Candidate Profile:

  • Possesses a logical and analytical mindset.
  • Familiarity with API technologies, particularly JSON REST.
  • Knowledge of UML methodology is advantageous.
  • Fluent in English.
  • Excellent communication skills, adaptable to various stakeholder types.
  • Able to provide clear and concise reporting.
  • Demonstrates proactivity.

What You Can Expect at Amadeus:

A Meaningful Mission: At Amadeus, you will be at the forefront of shaping the future of travel.

A Global Perspective: Our operations and culture reflect a truly global approach.

Opportunities for Growth: Continuous learning is integral to our environment, facilitated through various training and collaborative interactions.

A Supportive Workplace: We prioritize a nurturing environment that balances professional and personal life.

Comprehensive Rewards: We offer competitive remuneration packages that encompass salary, bonuses, equity, and benefits.

Flexible Work Arrangements: We support our employees in achieving their best work, regardless of location.

A Commitment to Diversity: We value our diverse workforce and strive to foster innovation and collaboration.

Our Commitment to Inclusion: Amadeus is dedicated to creating an inclusive workplace where every employee can thrive.

Amadeus is an equal opportunity employer, ensuring fair consideration for all qualified applicants.