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Hotel Ambassador

Il y a 2 mois

Paris, Île-de-France citizenM hotels Temps plein

About citizenM

citizenM is a hotel company that dares to be different in everything we do. We're open-minded, with open hearts and global minds. Looking for people who love people, that's how we make the world feel at home.

Our Culture

We believe in making work fun. If you're having a great experience, so will our guests. We're proud to put hospitality back in the hospitality industry, and that's because of our ambassadors. We don't hire them for their skills; we hire them for their attitude.

Your Role

As a citizenM ambassador, you'll become a champion multitasker – customer service, receptionist, concierge, barista, mixologist, logistics and more. You will be a citizenM ambassador, free to be yourself to do the best job you can.

Responsibilities

  • Make sure everyone gets a warm welcome as soon as they walk in;
  • Help guests at the self check-in kiosks (we have no reception desk);
  • Prepare and serve hot and cold breakfast and meals;
  • Brew delicious coffee or mix a signature cocktail;
  • Be a secret concierge to the city, answering guests' questions about the best places to visit, eat, shop or party;
  • Maintain the living room and the canteen clean, and arrange food displays for the following shift;
  • Help our guests with any requests or demands regarding our facilities (you may even get some new tech skills);
  • Handle reservations in our property management system (PMS), including the daily the night audit;
  • Prepare societyM meeting rooms where applicable.

Requirements

  • A genuine touch: Treat all people as you would treat your best friends;
  • A passionate attitude: Be optimistic and positive. You like to surprise and make people smile.
  • A smart thinker: You thrive on turning traditional thinking on its head and want to do things first time right;
  • Real caring: You want to do the right thing for our guests, your colleagues, community and for the planet;
  • Fluent in English. Other language abilities are welcome too.

What's in it for you?

You'll be joining a team of ambassadors who are proud to put on their citizenM outfit every day and go out to wow our guests. You'll help us shake up the traditional hotel industry by providing the thing our guests love most about us: exceptional service.

  • Competitive salaries (2142€ euros per month on a full time basis)
  • Flexible schedules
  • You will be part of a truly diverse, international and ambitious team
  • Being part of a culture where feedback is a gift
  • Unlimited nights at any citizenM around the world
  • Room discount for you friends and family
  • 35% discount in food and drinks when you visit other citizenM
  • Meal & coffee free during your shift
  • French & English language classes arranged by citizenM
  • Choose your own monthly bonus - up to 10% of your salary
  • 50% of Navigo pass cost covered
  • Mutual insurance covered
  • EAP (wellbeing program)
  • Global opportunities - chances to work in other citizenMs around the world
  • Paid full training and buddy program
  • Referral program - Get 1000 euros if one of your best friends join us too