Hotel Ambassador
il y a 1 mois
About the Role
We are seeking a dynamic and charismatic Hotel Ambassador to join our team at citizenM Paris. As a Hotel Ambassador, you will be the face of our hotel, providing exceptional service to our guests and ensuring their stay with us is nothing short of amazing.
Key Responsibilities
- Provide warm and welcoming service to guests, ensuring they feel at home during their stay
- Assist guests with check-in, concierge services, and other requests
- Prepare and serve hot and cold breakfast and meals
- Brew delicious coffee and mix signature cocktails
- Be a secret concierge to the city, answering guests' questions about the best places to visit, eat, shop, or party
- Maintain the living room and canteen clean, and arrange food displays for the following shift
- Help guests with any requests or demands regarding our facilities
- Handle reservations in our property management system, including the daily night audit
- Prepare societyM meeting rooms where applicable
Requirements
- A genuine touch: Treat all people as you would treat your best friends
- A passionate attitude: Be optimistic and positive, and like to surprise and make people smile
- A smart thinker: You thrive on turning traditional thinking on its head and want to do things first time right
- Real caring: You want to do the right thing for our guests, your colleagues, community, and for the planet
- Fluent in English. Other language abilities are welcome too
What We Offer
- Competitive salaries (€2142 per month on a full-time basis)
- Flexible schedules
- Part of a truly diverse, international, and ambitious team
- Being part of a culture where feedback is a gift
- Unlimited nights at any citizenM around the world
- Room discount for your friends and family
- 35% discount in food and drinks when you visit other citizenM
- Meal & coffee free during your shift
- French & English language classes arranged by citizenM
- Choose your own monthly bonus - up to 10% of your salary
- 50% of Navigo pass cost covered
- Mutual insurance covered
- EAP (wellbeing program)
- Global opportunities - chances to work in other citizenMs around the world
- Paid full training and buddy program
- Referral program - Get €1000 if one of your best friends join us too
About citizenM
citizenM is a hotel providing affordable luxury for the mobile citizens of the world. With style that will knock your socks off, we offer citizens a real home from home, plus the world's fluffiest pillows. Our typical guest is a frequent traveler who is quality and design driven, and cost conscious. We currently have hotels in Amsterdam, London, Glasgow, New York, and Paris, with more to come in Europe, the USA, and Asia. We are proud to have put the hospitality back into the hospitality industry, and have received numerous awards for our groundbreaking approach. citizenM is a global hotel company that dares to be different in everything we do. We're open-minded, with open hearts and global minds. Looking for people who love people, that's how we make the world feel at home. Would you like to bring your talent to a refreshingly different company?
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