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Il y a 2 mois
We are seeking an experienced professional to join our team in Paris as a Global Mobility Consultant.
This role involves managing and supporting all aspects of international employee relocations, ensuring seamless transitions for our clients and their employees.
Key Responsibilities:- Oversee the entire relocation process, including pre-assignment briefings, policy reviews, and the management of both standard and VIP relocations.
- Ensure all relocation activities comply with client policies and meet service requirements.
- Build and maintain strong relationships with relocating employees, HR teams, and local service providers to facilitate smooth communication and effective service delivery.
- Act as a primary point of contact for transferees, providing consistent support and guidance throughout their relocation journey.
- Offer ongoing advice and support to both clients and employees, helping them navigate the complexities of international relocation.
- Address any issues or concerns that arise during the relocation process, providing timely and effective solutions.
- Accurately enter and maintain all necessary data in internal systems to track relocation activities and ensure compliance.
- Prepare and distribute weekly status reports on all active assignments, keeping all stakeholders informed of progress.
- Monitor relocation costs and manage budgets effectively to avoid overspending.
- Regularly assess the efficiency of relocation processes and recommend improvements to enhance service delivery and operational efficiency.
- Proven experience in the Global Mobility industry, with a strong understanding of international relocation processes.
- Prior experience in customer service roles is a plus.
- Proficient in using Microsoft Office Suite and web-based software for data management and reporting.
- Ability to work effectively under pressure and manage multiple tasks simultaneously.
- Highly organized with excellent attention to detail and a proactive approach to problem-solving.
- Strong communication and interpersonal skills, with the ability to build positive relationships with various stakeholders.
- Fluency in English and French is essential.
- Competitive salary and benefits package
- Flexible hybrid working options
- Opportunities for professional development and career advancement
- A collaborative and supportive work environment
