Automotive Body Shop Team Leader
il y a 2 semaines
About KEOS Créteil by Autosphere
KEOS Créteil by Autosphere is a leading Renault dealership, part of the Emil Frey France Group, a prominent player in the French automotive distribution sector.
Position Overview
We are seeking a highly motivated and experienced Automotive Body Shop Team Leader to oversee our dedicated team of technicians. In this role, you will be responsible for managing all aspects of the body shop operations, ensuring efficient workflow, high-quality repairs, and exceptional customer service.
Key Responsibilities
- Lead and mentor a team of skilled automotive technicians, fostering a collaborative and productive work environment.
- Oversee the daily operations of the body shop, including scheduling appointments, managing inventory, and ensuring adherence to safety protocols.
- Supervise vehicle repairs and maintenance, ensuring that all work meets industry standards and customer expectations.
- Handle billing and invoicing procedures, maintaining accurate records and ensuring timely payments.
- Plan and coordinate workshop activities, optimizing resource allocation and minimizing downtime.
- Monitor administrative tasks, including ordering supplies, managing paperwork, and communicating with customers.
- Ensure compliance with all relevant regulations and industry standards related to vehicle repairs and safety.
- Address customer inquiries and concerns promptly and professionally, resolving issues effectively and maintaining a high level of customer satisfaction.
Qualifications
The ideal candidate will possess:
- Proven experience as an Automotive Body Shop Team Leader or similar role within the automotive industry.
- Strong leadership and team management skills, with a proven ability to motivate and guide technicians.
- In-depth knowledge of automotive body repair techniques, materials, and equipment.
- Excellent communication and interpersonal skills, with the ability to effectively interact with customers, technicians, and management.
- A commitment to quality workmanship and customer satisfaction.
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