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Guest Relations Host/Hostess
Il y a 3 mois
Join our vibrant team as a Host/Hostess at the renowned UMAMI Burger restaurant in Paris.
In this role, you will be the first point of contact for our guests, responsible for greeting and seating them, managing reservations, and ensuring an exceptional dining experience from start to finish.
Key Responsibilities:
- Greet all guests with genuine warmth and professionalism
- Deliver a consistent and high-quality customer experience
- Foster customer loyalty through attentive and personalized service
- Maintain a keen eye for detail
- Ensure guest satisfaction and strive to exceed expectations
- Anticipate the needs of guests and team members
- Manage the seating arrangement as per instructions
- Embody the Pullman spirit and Heartist philosophy
Requirements:
- Previous experience in luxury hospitality or upscale dining establishments
- Proficiency in English
- Experience with reservations is advantageous
- Familiarity with computer systems
- Strong communication abilities
- Capability to work collaboratively within a team
- Leadership qualities: positive mindset, passion for customer service, teamwork enhancement, problem-solving skills
- Enthusiastic attitude, innovative thinking, adaptability, customer-focused, results-oriented
Why Work With Us:
- Permanent full-time employment
- Comprehensive benefits including meal allowances, healthcare, and public transport discounts
- Opportunity to be part of a new premium hotel in Paris
- Uniform provided and laundered by the establishment
- Accor Advantage Card for exclusive discounts
- Complimentary overnight stay for you and a guest
About Pullman Paris Montparnasse: Experience a premium lifestyle destination featuring 957 rooms and suites, versatile meeting spaces, unique dining options, a rooftop Skybar, and an art space.
