Customer Success Manager

il y a 2 semaines


Bordeaux, Nouvelle-Aquitaine, France RoomRaccoon Temps plein

We are a leading property management platform dedicated to revolutionizing the French hospitality landscape.

As our new Sales Manager, you will play a pivotal role in transforming hotel operations and guest experiences across France.

Job Description

Your primary responsibility will be to follow up on demonstration requests and full sales cycle management.

  • You will identify prospect decision-makers, uncover critical business issues, stimulate interest, and schedule demonstrations while making and tracking activities.
  • A smooth handoff to Implementations upon closing is essential, and ensuring CRM data integrity is crucial.
  • You will also enrich our Inbound marketing activities with your local market/cultural insights and stay current on industry issues/trends and competitive offerings.
Requirements

To succeed in this role, you will need:

  • Bachelor's degree in Business, Hospitality Management, or a related field.
  • 3+ years of experience in sales, preferably within the hospitality or technology sectors.
  • Fluency in French and English is required.
  • Extensive knowledge of the hospitality industry, especially independent hotel operations.

As a successful Sales Manager, you will consistently exceed targets, driven by a blend of passion and competitive spirit. You will thrive in dynamic environments, adjust readily to complex and changing scenarios, and anticipate needs to propose solutions proactively.

Benefits

We offer an annual hotel allowance, formal training budget allowance, equity, birthday and Xmas vouchers, and the opportunity to work with a diverse team of 110 professionals across 5 offices worldwide.

The estimated salary for this role is approximately €45,000-€60,000 per year, depending on your level of experience and qualifications.


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