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Room Service Attendant

Il y a 2 mois


Paris, Île-de-France PULLMAN Temps plein
About the Role

We are seeking a highly skilled and enthusiastic Room Service Attendant to join our team at PULLMAN. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring a seamless dining experience for our guests.

Key Responsibilities
  • Food and Beverage Service: Participate in the setup and maintenance of Room Service equipment, and ensure the timely delivery of food and beverages to our guests.
  • Customer Service: Provide exceptional customer service, responding to guest inquiries and resolving any issues in a professional and courteous manner.
  • Inventory Management: Maintain accurate inventory levels and ensure that all necessary supplies are available for Room Service operations.
  • Team Collaboration: Work closely with other team members to ensure seamless communication and a high level of customer satisfaction.
  • Quality Control: Monitor and maintain high standards of quality in all aspects of Room Service operations.
  • Knowledge and Skills: Familiarize yourself with our menu offerings and be able to provide recommendations to guests. Develop and maintain a thorough understanding of our hotel's policies and procedures.
Requirements
  • Language Skills: Proficient in English and another language is an asset.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to interact with guests and colleagues in a professional and courteous manner.
  • Teamwork and Adaptability: Ability to work effectively in a team environment and adapt to changing situations and priorities.
  • Organizational Skills: Strong organizational skills, with the ability to prioritize tasks and manage multiple responsibilities.
Benefits
  • Meal Allowance: Enjoy a meal allowance as part of your compensation package.
  • 13th Month Pay: Receive a 13th month pay after 3 months of service.
  • Health Insurance: Enjoy 100% coverage of health insurance premiums.
  • Profit-Sharing Plan: Participate in our profit-sharing plan and contribute to the success of our hotel.
  • Employee Savings Plan: Take advantage of our employee savings plan and build a secure financial future.
  • Transportation Reimbursement: Receive reimbursement for up to 75% of your transportation costs.
  • Green Mobility Incentive: Enjoy a green mobility incentive to encourage the use of eco-friendly transportation options.