Coffee Quality Specialist

il y a 4 jours


MarcqenBarul, Hauts-de-France HOLDER Temps plein

About the Role

We are seeking a highly skilled and experienced Barista to join our team as a Barista Team Lead. As a key member of our operations team, you will be responsible for ensuring the highest quality of coffee and customer experience in our stores.

Key Responsibilities

  • Develop and implement coffee recipes in our research and development laboratory
  • Validate product ranges and coffee machines
  • Perform machine maintenance and repairs
  • Train and monitor staff on all production stages and processes
  • Train staff on coffee recipes and machine usage
  • Conduct quality control checks on products and lead sensory analysis
  • Provide guidance on optimal store layout and workflow
  • Ensure compliance with food safety and hygiene regulations
  • Conduct store visits and provide action plans for improvement
  • Develop and implement corrective actions to ensure store operations run smoothly
  • Collaborate with store managers and franchise partners on store performance
  • Motivate and engage staff through training and coaching
  • Lead training sessions and promote company image and products
  • Support store openings in France and internationally
  • Foster a team-oriented culture

Requirements

  • Hold a Barista diploma and have significant professional experience
  • Be recognized for your ability to animate, train, and counsel staff
  • Have strong pedagogical skills and excellent verbal communication
  • Be able to listen and provide guidance
  • Have a sense of organization and priority management
  • Be proactive and reactive
  • Be autonomous and results-driven
  • Have a strong sense of teamwork and solidarity
  • Have a customer-focused attitude and be available

Equal Opportunities Employer

Holder is an equal opportunities employer and welcomes applications from individuals with disabilities.


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