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Technical Service Engineer

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Paris, Île-de-France EcoFlow Temps plein
{"h1": "Technical Service Engineer (France) Job Description"}

We are seeking a highly skilled Technical Service Engineer to join our team in France. As a Technical Service Engineer, you will be responsible for providing exceptional technical support to our customers, ensuring their products are functioning optimally.

Key Responsibilities:
  • Provide technical support to customers via phone, email, and in-person visits
  • Collaborate with internal teams to resolve technical issues and improve product quality
  • Develop and maintain technical documentation and training materials
  • Stay up-to-date with industry trends and product developments
  • Proactively manage and resolve technical issues
Requirements:
  • Minimum 3 years of experience in technical support or a related field
  • Excellent communication and problem-solving skills
  • Fluency in French and English
  • Electrical engineering degree or equivalent experience
  • Proficient in using MS Office and other technical tools
  • Self-motivated and able to work independently
What We Offer:
  • Competitive salary and performance-based bonus
  • Travel allowance and flexibility in working arrangements
  • A positive and dynamic team environment
  • Opportunities for professional growth and development

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and skilled Technical Service Engineer looking for a new challenge, please submit your application.

Website: https://www.ecoflow.com

EU Headquarter Address: EcoFlow Deutschland GmbH, Speditionsstrasse 17, 40221 Düsseldorf, Germany