Regional Director, Field Operations

Job Summary:

We are seeking a highly skilled Regional Director, Field P&O to join our team at Banfield Pet Hospital. This role will be responsible for providing strategic leadership and guidance to designated leadership teams, contributing expert people knowledge to the development and implementation of business strategy, directing the successful management of all change initiatives, and creating a culture aligned with our Five Principles.

Key Responsibilities:

• Live and exemplify the Five Principles of Mars, Inc. within self and team.
• Develop and lead a team of People & Organization (P&O) Business Partners and Learning Business Partners, including hiring, developing, motivating and performance managing associates.
• Educate, advise and challenge senior leadership on the importance of our culture and how they can incorporate The Five Principles into daily activities and decision-making.
• Lead the execution of annual P&O signature processes such as talent and compensation reviews, performance development process, associate engagement survey, and others as directed by the COEs.
• Direct senior leaders on the execution of P&O policies and processes; applying the basic theories of behavioral sciences as well as change management, team building, effective communication, feedback, coaching, mentoring, leadership development, and facilitation.
• Serve as a liaison and strategic business partner between Central Team Support (CTS) and the Field to advise on the effective implementation of new programs, business tasks, and initiatives.
• Analyze, benchmark, and respond to financial, operational, and people metrics to drive business outcomes.
• Identify and track key associate relations metrics to drive results and embed people strategies. Analyze and develop recommendations to drive associate engagement and well-being.
• Monitor trends in employment issues across regions, ensuring the Regional P&O Team takes proactive corrective measures.
• Collaborate with Divisional and Regional Leaders to provide learning solutions that best support practice goals and strategic priorities.
• Ensure the people programs are effectively implemented in the Field to have the greatest associate impact.

Requirements:

• Bachelor's degree in Human Resources or Business Management is required, or the equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities.
• MBA or other applicable advanced degree is preferred.
• SPHR or SHRM-SCP is preferred.
• Ten years of HR Generalist or related experience are required.
• Three years of line manager or leadership experience are required.
• Knowledge of talent and performance management, engagement, organizational design, change management, and coaching is required.
• Multi-unit, multi-state experience is required.

What We Offer:

• Competitive salary with paid time off & holidays so you can spend time with the people you love
• Medical, dental, and vision insurance for you and your loved ones
• Fertility and family-building assistance
• Paid Parental leave
• Practice Paid Basic Life Insurance
• Practice Paid Short- and Long-Term Disability
• Competitive referral program – join our team, bring your friends, and get paid*
• Automatic enrollment 401(k) Savings Plan after 60 days of employment with generous company match
• Commuter Benefits
• Legal Plan
• Health Savings Account & Flexible Spending Account
• Mental health support and resources
• Paid Volunteering
• Optimum Wellness Plans for up to three pets
• Continuing Education allowance & MED hours for eligible positions
• Student Debt Relief (for full-time DVMs)
• A Variety of discounts including Mars, PetSmart, Royal Canin, fitness, cellular and so much more

About Us:

Banfield Pet Hospital is a leading provider of veterinary care for pets. We are committed to delivering high-quality care and service to our patients and their owners. Our team is dedicated to making a positive impact on the lives of pets and their families.

Equal Opportunity Employer:

Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location.