Bell Captain
Il y a 2 mois
Job Summary:
We are seeking a highly skilled and experienced Bell Captain to join our team at Accor. As a Bell Captain, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our valued customers.
Key Responsibilities:
- Provide warm and welcoming greetings to guests, ensuring a positive first impression of our hotel.
- Efficiently handle guest luggage, adhering to proper check-in and checkout procedures.
- Supervise and direct the Bell Team, ensuring excellent service standards are met.
- Maintain the cleanliness and organization of the lobby and main entrances, adhering to brand standards.
- Ensure all safety and sanitation policies are followed when handling guest luggage.
- Perform other duties as assigned by the Rooms Division Manager.
Requirements:
- Previous experience in a similar role, preferably in the hospitality industry.
- Excellent communication and organizational skills.
- Strong interpersonal and problem-solving abilities.
- Highly responsible and reliable.
- Ability to work well under pressure in a fast-paced environment.
- Ability to work cohesively as part of a team.
- Ability to focus attention on guest needs, remain calm and courteous at all times.
Why Work for Accor?
At Accor, we are committed to providing our guests with an exceptional experience. As a Bell Captain, you will have the opportunity to work with a diverse team, develop your skills, and grow your career in a dynamic and supportive environment.
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